At a Glance
- Tasks: Manage and optimise our Salesforce platform to enhance CRM functionality.
- Company: Join IMG, a leading global sports marketing agency with iconic partnerships.
- Benefits: Enjoy flexible remote work, competitive salary, and career growth opportunities.
- Other info: Dynamic work environment with opportunities to collaborate across teams.
- Why this job: Be at the forefront of sports marketing and make a real impact.
- Qualifications: 5+ years as a Salesforce Administrator with strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
Who We Are
IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi‑channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.
What You’ll Do
We are seeking a detail‑oriented and proactive Sr. Salesforce Administrator to manage and optimize our Salesforce platform. This role is essential to enhance our organization’s CRM functionality, ensuring data integrity, and supporting teams in leveraging Salesforce to achieve business goals.
Key Responsibilities And Accountabilities
- Salesforce Administration: Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows. Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
- Customization & Development: Create and update reports, dashboards, and custom fields to provide actionable insights. Manage Salesforce automation tools. Lead customization and implementation projects in collaboration with cross‑functional teams. Collaborate with key cross‑functional stakeholders to implement automation, custom objects, and integrations as needed.
- Stakeholder Support: Provide training and technical support for Salesforce users, ensuring adoption and proficiency. Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions. Advise stakeholders on impacts to their requests that they would need to consider as part of supporting their initiatives.
- Data Management & Integrations: Oversee data imports, exports, and deduplication processes to maintain accurate and clean data. Implement and monitor data security measures, ensuring compliance with company policies and industry standards. Proven experience in complex bi‑directional integration with third‑party tools to Salesforce.
- Continuous Improvement: Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability. Identify opportunities to optimize business processes and workflows using Salesforce.
Skills And Abilities
- Certifications in Sales Cloud Consultant and/or Salesforce Business Analyst highly desirable.
- Knowledge and hands‑on experience with Agentforce.
- Experience with data and system migrations highly desirable.
- Advanced knowledge of data governance.
- Experience with compliance practices.
- Experience with maintaining security best practices.
Knowledge And Experience
- Minimum of 5 years’ experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities.
- Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator).
- Advanced proficiency in Salesforce Lightning and Flow.
- Advanced proficiency in Sales Cloud, Service Cloud, or other Salesforce products.
- Experience leading and executing projects with GTM stakeholders.
- Strong analytical, organizational, and problem‑solving skills.
- Excellent communication skills, with the ability to translate technical concepts into business‑friendly terms.
- Delivery of end‑user training and change management.
Working Conditions
This is a permanent position. This role will be based at Chiswick Park, with some flexibility on remote working as appropriate. Working hours are 9:00 – 17:00, Monday to Friday. May be required to attend (and travel to) locations, including other IMG buildings and meetings. Unsocial hours may be required, as dictated by the demands of the business schedule. Adapting to use of new systems and technology where appropriate.
Senior Salesforce Administrator, IMG employer: TKO
IMG is an exceptional employer, offering a dynamic work environment at Chiswick Park that fosters innovation and collaboration. With a strong commitment to employee growth, IMG provides ample opportunities for professional development and training, ensuring that team members can thrive in their roles. The company's inclusive culture and focus on work-life balance, combined with the excitement of being part of a leading global sports marketing agency, make it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator, IMG
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IMG on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research IMG’s recent projects and how they use Salesforce. This shows you’re genuinely interested and ready to contribute from day one.
✨Tip Number 3
Show off your skills in action! If you have a portfolio of Salesforce projects or case studies, bring them along to the interview. It’s a great way to demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Senior Salesforce Administrator, IMG
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Salesforce Administrator role. Highlight your Salesforce certifications and any relevant projects you've led, as we love seeing how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about Salesforce and how your background aligns with IMG's mission. Be sure to mention specific experiences that demonstrate your problem-solving skills and ability to work with cross-functional teams.
Showcase Your Technical Skills:Since this role is all about optimising our Salesforce platform, make sure to highlight your technical expertise. Mention your experience with data management, integrations, and any automation tools you've used. We want to see how you can enhance our CRM functionality!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at TKO
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce functionalities, especially the ones relevant to the role. Brush up on your knowledge of Salesforce Lightning, Flow, and any recent updates or features that could enhance system usability.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly around data management and system integrations. Be ready to discuss specific projects where you led customization or automation efforts.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice explaining technical concepts in simple terms. Think of scenarios where you’ve successfully trained users or gathered requirements from non-technical teams.
✨Stay Current with Industry Trends
Research the latest trends in CRM and data governance. Being able to discuss how these trends can impact IMG’s operations will show your proactive approach and genuine interest in the role.
