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- Tasks: Lead Windows application migrations and manage IT incidents during high-pressure scenarios.
- Company: Join IMG, a global leader in sports marketing and entertainment.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic role with a chance to impact major sports events worldwide.
- Why this job: Be the technical authority in exciting migration projects for iconic sports brands.
- Qualifications: Senior-level experience in Windows infrastructure and high-pressure incident management.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are:
IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.
Infrastructure Lead acts as the senior onsite technical authority and IT Incident Commander of all IT matters while at site, migration related or otherwise. Leads Windows application migrations, absorbs Helpdesk and project escalations, triages concurrent incidents in real time, and maintains operational control during cutovers. Shields Quest migration engineer from noise while continuously improving tactics and playbooks. This role requires exceptional situational awareness, extremely high technical aptitude, decisive judgment under pressure, and the ability to manage chaos in ambiguous migration scenarios.
What You’ll Do
- Act as the senior onsite IT authority and Incident Commander during migrations
- Lead Windows application migrations tied to the project
- Absorb and triage escalations from Helpdesk, project teams, and stakeholders
- Serve as the final onsite escalation point for all IT issues, migration-related or otherwise
- Manage multiple concurrent incidents while maintaining a global view of migration health
- Monitor, assign, and work Hypercare ServiceNow Assignment Group incidents
- Continuously refine escalation paths, playbooks, and migration tactics
What Success Looks Like
- Operational issues are contained onsite
- Systemic problems are identified and mitigated early
- Migration execution quality improves consistently
- Stakeholder confidence remains high during cutovers
What We’re Looking For
- Senior-level Windows infrastructure and application migration experience
- Proven experience operating in high-pressure incident or cutover environments
- Strong judgment, composure, and decision-making under ambiguity
- Experience supporting enterprise migrations, M&A programs, or complex IT transformations
Lead Infrastructure Engineer employer: TKO
Contact Detail:
TKO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Infrastructure Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those who work at IMG or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and situational judgement. Think of real-life scenarios where you've managed chaos or led migrations, as these stories will impress the hiring team.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss how you've triaged incidents or improved processes in high-pressure situations. This is key for a role like Lead Infrastructure Engineer!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at IMG.
We think you need these skills to ace Lead Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Infrastructure Engineer role. Highlight your experience with Windows application migrations and any high-pressure incident management you've handled. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your ability to manage chaos and make decisive judgments under pressure.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical prowess! List out your relevant skills, especially those related to infrastructure and application migration. We love seeing candidates who can clearly articulate their technical abilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at TKO
✨Know Your Tech Inside Out
As a Lead Infrastructure Engineer, you’ll need to showcase your deep understanding of Windows infrastructure and application migrations. Brush up on the latest technologies and be ready to discuss specific projects where you've successfully led migrations or resolved complex IT issues.
✨Stay Calm Under Pressure
This role demands composure in high-pressure situations. Prepare for scenario-based questions that test your decision-making skills during chaotic incidents. Think of examples where you maintained operational control and how you triaged multiple incidents effectively.
✨Demonstrate Leadership Skills
You’ll be acting as the senior onsite authority, so highlight your leadership experience. Share stories about how you’ve guided teams through challenging migrations or escalated issues, ensuring everyone stayed focused and informed throughout the process.
✨Understand Stakeholder Management
Stakeholder confidence is key during cutovers. Be prepared to discuss how you’ve communicated with various stakeholders in past roles, especially during critical migration phases. Show that you can keep everyone in the loop and manage expectations effectively.