At a Glance
- Tasks: Lead Windows application migrations and manage IT incidents during high-pressure scenarios.
- Company: Join IMG, a global leader in sports marketing and entertainment.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic role with a chance to impact major sports events worldwide.
- Why this job: Be the technical authority in exciting migration projects for iconic sports brands.
- Qualifications: Senior-level experience in Windows infrastructure and high-pressure incident management.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are:
IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.
Infrastructure Lead acts as the senior onsite technical authority and IT Incident Commander of all IT matters while at site, migration related or otherwise. Leads Windows application migrations, absorbs Helpdesk and project escalations, triages concurrent incidents in real time, and maintains operational control during cutovers. Shields Quest migration engineer from noise while continuously improving tactics and playbooks. This role requires exceptional situational awareness, extremely high technical aptitude, decisive judgment under pressure, and the ability to manage chaos in ambiguous migration scenarios.
What You’ll Do
- Act as the senior onsite IT authority and Incident Commander during migrations
- Lead Windows application migrations tied to the project
- Absorb and triage escalations from Helpdesk, project teams, and stakeholders
- Serve as the final onsite escalation point for all IT issues, migration-related or otherwise
- Manage multiple concurrent incidents while maintaining a global view of migration health
- Monitor, assign, and work Hypercare ServiceNow Assignment Group incidents
- Continuously refine escalation paths, playbooks, and migration tactics
What Success Looks Like
- Operational issues are contained onsite
- Systemic problems are identified and mitigated early
- Migration execution quality improves consistently
- Stakeholder confidence remains high during cutovers
What We’re Looking For
- Senior-level Windows infrastructure and application migration experience
- Proven experience operating in high-pressure incident or cutover environments
- Strong judgment, composure, and decision-making under ambiguity
- Experience supporting enterprise migrations, M&A programs, or complex IT transformations
Lead Infrastructure Engineer employer: TKO
At TKO, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our team members enjoy competitive benefits, ample opportunities for professional growth, and the unique experience of contributing to the prestigious LA28 Olympic & Paralympic Games. Join us in a vibrant location where your sales expertise can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Infrastructure Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TKO values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TKO might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TKO!
✨Direct Apply to TKO
Let's not forget to apply directly through the TKO website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Lead Infrastructure Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TKO.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TKO. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TKO
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
