At a Glance
- Tasks: Lead Windows application migrations and manage IT incidents during high-pressure situations.
- Company: Join IMG, a global leader in sports marketing and entertainment.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic role with significant impact on major sports organisations.
- Why this job: Be at the forefront of exciting sports events and technology transformations.
- Qualifications: Senior-level experience in Windows infrastructure and high-pressure incident management.
The predicted salary is between 60000 - 80000 £ per year.
Infrastructure Lead acts as the senior onsite technical authority and IT Incident Commander of all IT matters while at site, migration related or otherwise. Leads Windows application migrations, absorbs Helpdesk and project escalations, triages concurrent incidents in real time, and maintains operational control during cutovers. Shields Quest migration engineer from noise while continuously improving tactics and playbooks. This role requires exceptional situational awareness, extremely high technical aptitude, decisive judgment under pressure, and the ability to manage chaos in ambiguous migration scenarios.
What You’ll Do
- Act as the senior onsite IT authority and Incident Commander during migrations
- Lead Windows application migrations tied to the project
- Absorb and triage escalations from Helpdesk, project teams, and stakeholders
- Serve as the final onsite escalation point for all IT issues, migration-related or otherwise
- Manage multiple concurrent incidents while maintaining a global view of migration health
- Monitor, assign, and work Hypercare ServiceNow Assignment Group incidents
- Continuously refine escalation paths, playbooks, and migration tactics
What Success Looks Like
- Operational issues are contained onsite
- Systemic problems are identified and mitigated early
- Migration execution quality improves consistently
- Stakeholder confidence remains high during cutovers
What We’re Looking For
- Senior-level Windows infrastructure and application migration experience
- Proven experience operating in high-pressure incident or cutover environments
- Strong judgment, composure, and decision-making under ambiguity
- Experience supporting enterprise migrations, M&A programs, or complex IT transformations
Infrastructure Engineer employer: TKO
At TKO, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our team members enjoy competitive benefits, ample opportunities for professional growth, and the unique experience of contributing to the prestigious LA28 Olympic & Paralympic Games. Join us in a vibrant location where your sales expertise can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at IMG or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising your situational awareness skills. Think of scenarios where you've had to make quick decisions under pressure, just like you'd need to during a migration cutover.
✨Tip Number 3
Show off your technical chops! Be ready to discuss your experience with Windows infrastructure and application migrations. Bring examples of how you've handled chaos in past projects.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with Windows application migrations and any high-pressure incident management you've handled. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at IMG. Share specific examples of your past experiences that relate to managing IT incidents and migrations. Let us know why you’re excited about joining our team!
Showcase Your Technical Skills:Don’t forget to highlight your technical aptitude in your application. Mention any relevant certifications or tools you’ve used in previous roles, especially those related to enterprise migrations and IT transformations. We love seeing candidates who are technically savvy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about wanting to join our awesome team at IMG!
How to prepare for a job interview at TKO
✨Know Your Tech Inside Out
Make sure you’re well-versed in Windows infrastructure and application migrations. Brush up on your technical skills and be ready to discuss specific projects you've worked on, especially those that involved high-pressure situations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've triaged incidents or managed chaos during migrations. Highlight your ability to maintain composure under pressure and make decisive judgments when things get tricky.
✨Understand the Company’s Landscape
Familiarise yourself with IMG and TKO Group Holdings. Knowing their key properties and how they operate can help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical migration scenarios. Practice articulating your thought process and decision-making strategies, as this will demonstrate your situational awareness and operational control.
