Loss Prevention Officer
Loss Prevention Officer

Loss Prevention Officer

Peterborough Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Loss Prevention Officer, you'll ensure safety and security in our stores while supporting a positive customer experience.
  • Company: Join TK Maxx, part of TJX Europe, a leading off-price retailer with a vibrant and diverse team.
  • Benefits: Enjoy competitive salary, uniform provided, and benefits for mental, physical, and financial wellbeing.
  • Why this job: This role offers growth opportunities, a fun team culture, and the chance to make a real impact.
  • Qualifications: Ideal candidates have customer-facing experience; calmness under pressure and excellent communication skills are essential.
  • Other info: We welcome applicants from all backgrounds and offer comprehensive training to support your development.

The predicted salary is between 24000 - 36000 £ per year.

Overview

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx. At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You\\\’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you\\\’re working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you\\\’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world\\\’s leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Officers? TK Maxx Peterborough Brotherhood is recruiting for a part time Loss Prevention Officer, to work between Sunday & Saturday. As the world\\\’s leading off-price retailer of clothing and homeware, we\\\’re all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Responsibilities

  • Support a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
  • Focus on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
  • Work closely with the store team to maintain security of our product and deliver effective conflict resolution when required.
  • Demonstrate the ability to remain calm and professional under pressure.
  • Be self-motivated, resilient and driven to make a difference with a natural ability to communicate.
  • Participate in an in-depth training programme when you start.

Qualifications

  • Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.
  • Ability to remain calm and professional under pressure.

Benefits

  • Competitive Salary
  • Uniform Provided
  • Comprehensive package of benefits to support mental, physical and financial wellbeing (e.g., employee assistance program, associate discount, service awards)
  • In-depth programme of training when you start

About the Organization and Culture

Join us and you\\\’ll be part of our thriving, growing European business filled with opportunities for growth and recognition. We\\\’re proud of our culture; we work hard, have lots of fun, and give back to causes we care about.

Location

Address: Unit D Brotherhood Shopping Park Lincoln Road

Location: EUR TK Maxx UK Store 424 – Peterborough Brotherhood

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Loss Prevention Officer employer: TK Maxx

At TK Maxx in Peterborough, we pride ourselves on being an excellent employer that champions diversity and personal development. Our vibrant work culture fosters collaboration and offers comprehensive training, ensuring that every Loss Prevention Officer has the opportunity to grow professionally while enjoying a competitive salary and a range of benefits that support overall wellbeing. Join our fun and caring team, where your contributions are valued and recognised in a thriving retail environment.
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Contact Detail:

TK Maxx Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Loss Prevention Officer

✨Tip Number 1

Familiarise yourself with TK Maxx's values and culture. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight any previous experience in retail or customer-facing roles, even if it's not directly related to loss prevention. Emphasising your ability to handle conflict and maintain a positive atmosphere can set you apart.

✨Tip Number 3

Prepare to discuss scenarios where you've demonstrated calmness under pressure. This is crucial for a Loss Prevention Officer, so having specific examples ready will showcase your suitability for the role.

✨Tip Number 4

Network with current or former employees of TK Maxx if possible. They can provide insights into the interview process and what the company values in its employees, giving you an edge in your application.

We think you need these skills to ace Loss Prevention Officer

Customer Service Skills
Conflict Resolution
Attention to Detail
Communication Skills
Ability to Remain Calm Under Pressure
Self-Motivation
Resilience
Team Collaboration
Security Awareness
Problem-Solving Skills
Observational Skills
Time Management
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Loss Prevention Officer at TK Maxx. Highlight your customer service skills and any relevant experience in retail or security.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to remain calm under pressure, your communication skills, and any previous roles that involved conflict resolution.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with TK Maxx's focus on customer experience and teamwork.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.

How to prepare for a job interview at TK Maxx

✨Show Your Customer Service Skills

As a Loss Prevention Officer, you'll be interacting with customers regularly. Highlight any previous experience in customer-facing roles and demonstrate your ability to provide a positive experience while maintaining security.

✨Demonstrate Conflict Resolution Abilities

This role requires effective conflict resolution skills. Prepare examples of how you've successfully managed difficult situations in the past, showcasing your calmness and professionalism under pressure.

✨Emphasise Team Collaboration

You'll be working closely with the store team, so it's important to show that you can collaborate effectively. Discuss any experiences where teamwork led to successful outcomes, especially in fast-paced environments.

✨Research TK Maxx and Its Values

Familiarise yourself with TK Maxx's mission and values. Understanding their commitment to customer service and community will help you align your answers with what they are looking for in a candidate.

Loss Prevention Officer
TK Maxx
Location: Peterborough

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