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For Companies At a Glance
- Tasks: Be the friendly face at store entrances, ensuring a safe shopping experience.
- Company: Join TJX Europe, a Fortune 100 leader in off-price retail with growth opportunities.
- Benefits: Enjoy competitive pay, training, and perks for your wellbeing, including discounts.
- Why this job: Make a difference while working in a dynamic environment with a supportive team.
- Qualifications: Customer service experience is a plus, but a positive attitude is key!
- Other info: Part-time role located in Cardiff, perfect for students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
Overview
TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You\’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you\’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you\’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team, a Fortune 100 company and the world\’s leading off-price retailer.
Job Description: Could you be one of our Loss Prevention Officers?
Responsibilities
- You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
- You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
- You will need to demonstrate your ability to remain calm and professional under pressure.
- You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.
- In return, you\’ll get an in-depth programme of training when you start.
Requirements / Qualifications
- Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.
- Ability to remain calm and professional under pressure.
- Strong communication skills and a self-motivated, resilient mindset.
Benefits & Working At TJX Europe
- Competitive Salary
- Uniform Provided
- Comprehensive package of benefits to support mental, physical and financial wellbeing (e.g., employee assistance program, associate discount and service awards)
Join us, and you\’ll be part of our thriving, growing European business filled with opportunities for growth and recognition. We\’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about. It will be a role you won\’t just like but love.
As proud as we are of our past success, it\’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.
Location
Address: 10 The Hayes St Davids Centre
Location: EUR TK Maxx UK Store 138 – Cardiff
#J-18808-Ljbffr
Loss Prevention Officer employer: TK Maxx
Contact Detail:
TK Maxx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the specific loss prevention strategies used in retail environments. Understanding common theft tactics and how to counteract them will show your proactive approach during interviews.
✨Tip Number 2
Network with current or former employees of TJX or similar retail companies. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from past experiences where you successfully handled conflict or maintained professionalism under pressure.
✨Tip Number 4
Demonstrate your customer service skills during the application process. Highlight any experience where you positively impacted customer interactions, as this role requires a balance between loss prevention and customer satisfaction.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Loss Prevention Officer position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: If you have experience in customer-facing roles or security, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your skills can contribute to a positive customer experience and effective loss prevention.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and ability to remain calm under pressure. Explain why you are interested in working for TJX Europe and how you can be an ambassador for their loss prevention function.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TK Maxx
✨Show Your Customer Service Skills
As a Loss Prevention Officer, you'll be interacting with customers regularly. Highlight any previous experience in customer-facing roles and demonstrate your ability to maintain a positive atmosphere while ensuring security.
✨Demonstrate Conflict Resolution Abilities
Prepare examples of how you've successfully handled conflicts or difficult situations in the past. This role requires a calm and professional approach, so showcasing your problem-solving skills will be crucial.
✨Be Approachable and Friendly
Since you'll be a visible presence in the store, it's important to convey warmth and approachability. Practice your body language and tone to ensure you come across as friendly and welcoming during the interview.
✨Research the Company Culture
Familiarise yourself with TJX Europe and its values. Understanding their commitment to customer experience and loss prevention will help you align your answers with what they are looking for in a candidate.
