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- Tasks: Lead exciting projects in the lift industry and manage a dynamic team.
- Company: Join a forward-thinking company dedicated to urban mobility and innovation.
- Benefits: Enjoy competitive salary, generous holiday, health cash plan, and gym membership.
- Other info: Embrace a culture of entrepreneurship and continuous personal development.
- Why this job: Make a real impact on customer satisfaction and safety in vertical transportation.
- Qualifications: Experience in project management and strong customer relationship skills required.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a Project Manager, based in London, who will be responsible for managing a varying portfolio within the London & South region, reporting to the Head of New Installations.
Responsibilities
- Manage operational metrics in line with targets
- Manage subcontractors
- Management and coordination of the New Installation Engineers, including carrying out monthly meetings, performance reviews, health and safety visits etc
- Ensuring all works follow the appropriate company working practices
- Ensuring the materials supplied are in full compliance with regulatory codes and practices along with ensuring that these comply with any clients / consultants specification
- Visiting the customer and discussing levels or works required, providing feedback and monitoring customer service levels of satisfaction
- Ultimate ownership for all customer complaints, adhering to internal process and ensuring issues are effectively resolved
- Liaise and assist modernisation and new installation teams to ensure accurate, best‑engineered materials are provided to ensure profitable returns on all works
- Authorisation and management of engineer's time sheets, holidays and night call rotas
- Be a champion for continuous Customer Service and Health & Safety regulations to convey TK Elevator behaviour and commitments
- Submit CPP's, Method Statements, Quality plans and Programmes through to approval
- Check key milestone dates for payment with credit control prior to releasing units for manufacture and handing units over to the customer
- Submit variations in a timely manner and agree final accounts prior to closure
- Carry out monthly financial reviews on all projects highlighting both positive and negative re‑estimates when known
- Ensure snag free handovers are achieved and successful handover to Service
- Complete and submit Analysis review on all projects over the current target efficiency
Qualifications
- Previous experience in a Project Manager role managing a team
- Experience working in an Operational role within the Lift industry
- Experience of a high‑volume production environment
- Customer relationship management skills and experience
- Hold a full UK Driving License and able to travel
- Excellent verbal and written communication skills
- The ability to use your initiative and work well with others
- Positive attitude and receptive to change
- Extremely organised
- Superior customer‑care skills
- The ability to self‑assess and take ownership of personal development
- An advocate for H&S regulations in the workplace
Benefits
- Competitive salary paid on a monthly basis
- 34 days holiday, inclusive of bank holidays
- Attractive company pension scheme
- Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
- Life Assurance Scheme – 4x annual salary
- Free access to premium health and wellbeing apps
- Subsidised gym membership
- Industry‑leading enhanced maternity and paternity provision
- Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
- Long Service award scheme, with holiday benefits
- Employee Assistance Programme
- Refer a friend scheme
About us
We are moved by what moves people, by what moves the world and in our ever‑growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.
Project Manager - New Installations employer: TK Elevator
Contact Detail:
TK Elevator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager - New Installations
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your project management skills and how you've handled challenges in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Project Manager - New Installations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience in managing teams and operational metrics, especially in the lift industry. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past project management successes and how you’ve handled customer relationships. Let your personality shine through!
Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TK Elevator
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the outcomes. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Demonstrate Your Leadership Skills
As a Project Manager, you'll be leading teams and managing subcontractors. Prepare examples of how you've successfully led teams, conducted performance reviews, and ensured health and safety compliance. Highlighting your leadership style and how it aligns with their company culture can set you apart.
✨Showcase Your Customer Service Focus
Customer satisfaction is key in this role. Be ready to share instances where you’ve turned around customer complaints or improved service levels. Discuss how you maintain relationships with clients and ensure their needs are met throughout the project lifecycle.
✨Prepare for Financial Discussions
Since financial reviews and budget management are part of the job, brush up on your financial acumen. Be prepared to discuss how you've managed budgets, submitted variations, and achieved snag-free handovers. This will demonstrate your ability to handle the financial aspects of project management effectively.