At a Glance
- Tasks: Be the go-to person for customers, managing orders and building strong relationships.
- Company: Join a reputable company that values its employees and fosters growth.
- Benefits: Earn around £35,000 plus a 5% annual bonus and enjoy flexible working options.
- Other info: Enjoy a supportive team environment with opportunities for career advancement.
- Why this job: Make a real difference in customer satisfaction while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 35000 - 35000 £ per year.
Due to exceptional growth, T&K Associates are currently recruiting on behalf of our Client in Swadlincote for a Customer Service Representative to join their expanding team on a permanent basis. Reporting to the Customer Care Team Leader, you will be the central link between the Customer, Operations, and Sales team, supporting the office to ensure the Clients' requirements are met in the most efficient and cost-effective way. You will build relationships with Customers and manage the sales order process through to shipment.
This is a fantastic opportunity to join a reputable Company who value each one of their employees and offer some excellent benefits!
- Customer Service Representative Details & Benefits:
- Circa £35,000 per annum
- 5% Annual Company bonus paid based on Company profit and individual performance
- Permanent role
- 36.25 hours per week
- Flexi time system subject to business needs with a start time anywhere from 8am
- Flexible hybrid working upon completion of training (1 day home based / 4 days office based)
Evening Customer Service Centre Advisor (Part Time) in Swadlincote employer: T&K Associates
T&K Associates is an exceptional employer located in Swadlincote, offering a supportive work culture that prioritises employee well-being and development. With competitive benefits including a generous salary, annual bonuses, and flexible working arrangements, employees are encouraged to thrive both personally and professionally. Joining our team means becoming part of a reputable company that values your contributions and fosters meaningful relationships with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Customer Service Centre Advisor (Part Time) in Swadlincote
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like T&K Associates and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at T&K Associates and let us see your personality shine through!
We think you need these skills to ace Evening Customer Service Centre Advisor (Part Time) in Swadlincote
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and T&K Associates.
Get Familiar with Our Brand:Before applying, take some time to learn about T&K Associates and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at T&K Associates
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress T&K Associates.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which T&K Associates will surely appreciate.
