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- Tasks: Be the friendly voice for customers and handle their enquiries with professionalism.
- Company: Join a family-run business that values its employees and promotes a great culture.
- Benefits: Enjoy a competitive salary, health scheme, generous holidays, and a pension plan.
- Why this job: Make a real difference in customer experiences while enjoying a supportive work environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible hours and plenty of social events to connect with your team.
The predicted salary is between 22000 - 30000 £ per year.
T&K Associates are currently recruiting on behalf of our Client in Loughborough, for a Customer Service Advisor to join their team on a full-time permanent basis. If you are looking to work with a company that cares about its employees, has a great culture, contributes and supports good work-life balance and are interested in you as an asset and extension to the family run and owned business then this could be the role for you.
As a Customer Service Advisor, you will act as the first point of contact for the Customer and will deal with all enquiries into the business in a professional manner. You will also be required to provide the Customers with a highly effective and reliable Customer Support service.
Details & Benefits:- £26,500 per annum
- Monday to Friday 8.30am-5.30pm (some flexibility can be considered)
- Company health scheme
- 23 days holidays + bank holidays rising with length of service to a maximum of 25 days
- Company pension scheme
- Free parking
- Lots of Company social events
Customer Service Advisor in Loughborough employer: T&K Associates
Contact Detail:
T&K Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Loughborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at T&K Associates. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for that interview! Research the company culture and think about how your values align with theirs. We want to show them that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with a friend or in front of the mirror. The more comfortable you are talking about your skills and experiences, the better you'll come across.
✨Tip Number 4
Don't forget to follow up! After your interview, shoot them a quick thank-you email. It shows you're genuinely interested and keeps you fresh in their minds. Plus, we love a bit of enthusiasm!
We think you need these skills to ace Customer Service Advisor in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that show you can provide top-notch customer support. We want to see how you can be an asset to our team!
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to express why you’re excited about joining our family-run business. Share your passion for customer service and how you align with our company culture. We love a personal touch!
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to communicate clearly and professionally. We want to know how you handle enquiries and resolve issues effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at T&K Associates
✨Know the Company Culture
Before your interview, take some time to research T&K Associates and their values. Since they pride themselves on a great culture and work-life balance, be ready to discuss how your own values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their family-run business.
✨Prepare for Customer Scenarios
As a Customer Service Advisor, you'll be the first point of contact for customers. Think about common customer service scenarios and how you would handle them. Prepare specific examples from your past experiences where you successfully resolved issues or provided excellent support. This will demonstrate your problem-solving skills and customer-centric approach.
✨Show Enthusiasm for the Role
During the interview, let your passion for customer service shine through. Talk about what excites you about helping customers and how you can contribute to the team. A positive attitude can go a long way in making a great impression, especially in a role that focuses on customer interaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, company events, or how they support employee development. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it’s a great way to engage with your interviewers!