At a Glance
- Tasks: Support and develop customer relationships while ensuring high-quality service.
- Company: Join a friendly, well-established business with exciting growth plans.
- Benefits: Earn £27,000 per year, enjoy flexible hours, private healthcare, and 20 days holiday.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Be the key contact for customers and make a real impact in a dynamic environment.
- Qualifications: Strong organisational and communication skills, with a proactive approach to problem-solving.
The predicted salary is between 27000 - 27000 £ per year.
T&K Associates are proud to be recruiting for a Key Account Advisor to join our client based in Ashby-de-la-Zouch on a permanent basis. Reporting into the Key Account Lead, you’ll play a key role in supporting and developing customer relationships, acting as a central point of contact to ensure a seamless and high-quality service. This is an excellent opportunity to join a well-established, friendly business that has grown consistently over the years and has exciting plans for continued expansion.
Job Benefits:
- £27,000 per annum
- Monday to Friday
- Option of a set shift - 7.30am-3.30pm / 8am-4pm / 8.30am-4.30pm – hours to be agreed with the Client on interview
- 20 days holiday + bank holidays with the option to purchase additional days
- Private Healthcare
- Company pension scheme
- Free parking
Job Details:
- Lead liaison between the Company and other accounts obtaining daily project updates
- Managing Customer enquiries into the business and redirecting them to the appropriate function providing answers with suitable timescales
- Provide a quote to the Customer again within defined timescales using dedicated software and tools
- Prioritise Customer requests dependant on urgency
- Attend a conference call 3 times per week
- Work with the Sales team to highlight new Customers and direct responses accordingly
- Provide support to the quotations and purchasing team as and when required
- Obtain Stock Management information
- Record and monitor Customer feedback and the service provided
- Order products and update the schedule
- Growth and long-term project planning
- Liaise and support other areas within the business on inter-company purchasing aligned with this role
- Proactively lead and facilitate the HS&E plans for your department and ensure continued compliance
- All other associated duties as required by the Company
Person Specification:
- Strong organisational skills with the ability to manage multiple customer requests, prioritise effectively and meet deadlines in a fast-paced environment
- Excellent communication skills, both written and verbal with confidence liaising with customers and internal teams
- Proven ability to build and maintain positive working relationships with key stakeholders
- High level of attention to detail, particularly when preparing quotations, processing orders, and updating schedules
- Proactive and solutions-focused approach, with the ability to work independently and use initiative
- Good IT skills
If you are interested in the position of Key Account Advisor, get in touch by sending your CV to T&K Associates today.
Key Account Advisor employer: T&K Associates
Contact Detail:
T&K Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Key Account Advisor role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer relationships. Think about how your skills align with their needs and be ready to share examples of your past successes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Key Account Advisor position. Plus, it makes it easier for us to keep track of your application and support you along the way.
We think you need these skills to ace Key Account Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Advisor role. Highlight your organisational skills and any experience you have in managing customer relationships. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for this role. Don’t forget to mention your proactive approach and attention to detail, as these are key for us.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate to customer service and project management. We love seeing how you've successfully handled multiple requests and built strong relationships with stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our friendly team!
How to prepare for a job interview at T&K Associates
✨Know Your Customer
Before the interview, research the company and its key accounts. Understand their products, services, and customer base. This will help you demonstrate your knowledge and show that you're genuinely interested in supporting and developing customer relationships.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or customer requests in the past. Be ready to discuss specific situations where you prioritised effectively and met deadlines, as this role requires strong organisational skills in a fast-paced environment.
✨Communicate Clearly
Practice your communication skills before the interview. Be prepared to articulate your thoughts clearly and confidently, both verbally and in writing. Highlight your experience in liaising with customers and internal teams, as excellent communication is key for this position.
✨Demonstrate Proactivity
Think of instances where you've taken the initiative to solve problems or improve processes. Be ready to share these examples during the interview to showcase your proactive and solutions-focused approach, which is essential for a Key Account Advisor.