T&K Associates seeks a Service Coordinator in Ashby-de-la-Zouch to be the first point of contact for customers and manage enquiries with professionalism. You will coordinate field engineers, triage technical issues, and schedule work to ensure prompt resolutions and adherence to SLAs.
The role operates on a permanent basis with a 3-week rotating shift pattern and provides pension, 25 days holiday, free parking, and a relaxed dress code.
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Client-Facing Service Coordinator | SLA & Field Scheduling employer: T&K Associates
T&K Associates is an exceptional employer, offering a supportive work culture that prioritises employee development and satisfaction. As a Trainee Service Field Engineer, you will benefit from comprehensive training, competitive bonuses, and a generous holiday allowance, all while enjoying the opportunity to travel and meet diverse clients across the country and beyond. With a focus on teamwork and flexibility, T&K Associates ensures that every employee feels valued and empowered to grow within the company.
