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- Tasks: Lead the design and architecture of our enterprise ServiceNow platform.
- Company: Join TJX Companies, a Fortune 100 leader in off-price retail.
- Benefits: Enjoy competitive salary, 401(k) match, and comprehensive health benefits.
- Why this job: Shape technology strategy and make a real impact in a diverse team.
- Qualifications: 8+ years IT experience with deep ServiceNow expertise required.
- Other info: Flexible remote work options and excellent career growth opportunities.
The predicted salary is between 100000 - 130000 £ per year.
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You will be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development.
The Enterprise Architecture team at TJX drives technology strategy, innovation, and governance across multiple technical domains to ensure all technology decisions align with business goals and enterprise standards.
We are seeking a Senior Enterprise Architect with deep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable and secure implementations, and partner with business and IT stakeholders to maximise the value of ServiceNow aligning with the overall TJX IT strategy and vision.
What you will do:
- Serve as the primary architect for the ServiceNow platform, ensuring its integration and strategic positioning within the broader enterprise ecosystem.
- Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC, SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.).
- Partner with enterprise and solution architects to design end-to-end solutions that span multiple platforms and domains.
- Develop an understanding of TJX's global business strategies and contribute to the development of an application rationalisation & modernisation roadmap.
- Develop reusable frameworks, reference architectures, and design templates.
- Support the publication and communication of strategic technology standards, frameworks, principles, and roadmaps to guide technology decisions.
- Define and evolve the enterprise ServiceNow platform's architecture and roadmap aligned with business needs.
- Promote DevOps, CI/CD, and cloud-native practices across ServiceNow and other enterprise solutions.
- Lead high-level design, integration patterns, and performance/scalability best practices.
- Ensure adherence to platform best practices, security, data model integrity, and upgradeability.
- Define and enforce architectural governance processes and design review boards.
- Stay abreast of new ServiceNow product offerings, trends, and emerging technologies.
What you will need:
- 8+ years of overall IT experience, including 5+ years in enterprise architecture or solution architecture.
- 5+ years of ServiceNow platform architecture and solution design experience, including complex, multi-module implementations.
- Strong understanding of enterprise architecture principles, frameworks (e.g., TOGAF, Zachman), security, and data governance.
- Strong understanding of cloud computing concepts and foundational cloud skills, including IaaS, PaaS, SaaS, and hybrid architectures.
- Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps.
- Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps.
- Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules.
- ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification.
- Experience with integration design patterns and technologies (Event Driven, REST, SOAP, JDBC, APIs) across heterogeneous systems.
- Strong leadership, communication, and stakeholder influencing skills.
- Bachelor's and/or master's degree in computer science, Computer Engineering, or related field, or equivalent experience.
Preferred Qualifications:
- ServiceNow Certified Application Developer (CAD) certification is preferable.
- Experience designing multi-instance or global ServiceNow deployments.
- Exposure to SAFe Agile methodologies and DevOps practices.
- Knowledge of complementary platforms (Workday, Azure/Cloud, etc.).
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.
TJX considers all applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.
This position has a starting salary range of $124,800.00 to $162,300.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Senior Enterprise Architect - ServiceNow - Remote US available in Luton employer: TJX UK
Contact Detail:
TJX UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Enterprise Architect - ServiceNow - Remote US available in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching TJX Companies and their culture. We want to see how you can fit into our vibrant team, so be ready to share how your skills align with our goals!
✨Tip Number 3
Showcase your expertise in ServiceNow during interviews. We’re looking for someone who can lead the charge, so don’t hold back on sharing your past experiences and successes with the platform.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Enterprise Architect - ServiceNow - Remote US available in Luton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Enterprise Architect role. Highlight your deep ServiceNow experience and how it aligns with TJX's goals. We want to see how you can bring value to our team!
Showcase Your Leadership Skills: In your application, don’t just list your technical skills. Share examples of how you've demonstrated leadership and collaboration in past roles. We love candidates who can foster an inclusive environment and lead by example!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TJX UK
✨Know Your ServiceNow Inside Out
Make sure you have a deep understanding of the ServiceNow platform, especially the modules relevant to the role like ITOM, ITBM, and HRSD. Be prepared to discuss your hands-on experience with these modules and how you've implemented solutions in past roles.
✨Align with Business Goals
Understand TJX's business strategies and how the ServiceNow platform can support them. Be ready to share examples of how you've previously aligned technology solutions with business objectives, showcasing your ability to bridge the gap between IT and business.
✨Showcase Your Leadership Skills
This role requires strong leadership and interpersonal skills. Prepare to discuss instances where you've led architectural decisions or influenced stakeholders. Highlight your approach to fostering an inclusive environment and how you lead by example.
✨Stay Updated on Trends
Familiarise yourself with the latest trends in ServiceNow and enterprise architecture. Be ready to discuss new product offerings and emerging technologies that could benefit TJX. This shows your commitment to continuous learning and innovation.
