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- Tasks: Manage orders, provide top-notch customer service, and handle communications.
- Company: Join a rapidly growing luxury store display company with a supportive team.
- Benefits: Competitive salary, friendly work environment, and opportunities for growth.
- Why this job: Be the first point of contact and make a real impact in customer satisfaction.
- Qualifications: Experience in customer service and knowledge of Sage Line 50 required.
- Other info: Enjoy a dynamic workplace with flexible hours and a focus on innovation.
The predicted salary is between 22000 - 26000 £ per year.
Salary: 26-30k pa
Company Overview: We are a luxury store display company experiencing rapid growth. Our team is friendly and supportive, always ready to assist one another. Driven by design and innovation, we aim to provide the best customer service in the industry.
Position Overview: We are seeking a capable self-starter with knowledge of Sage who is eager to contribute to our on-site dynamic environment. Your role will involve working as a full-time administrator, handling incoming and outgoing communications as well as general administrative tasks.
Typical work activities include:
- Overseeing and processing orders in a timely manner (pro forma, sales order, invoices) using Sage Line 50.
- Providing excellent customer service with a pro-active problem-solving approach and a real can-do attitude.
- Being the first point of contact for customers, answering phone calls and email queries in a friendly and professional manner and greeting customers on site.
- Responsible for arranging the dispatch of orders both in the UK and internationally, and for addressing any logistical issues that may arise.
- Assisting with stock control and inventories, back orders and keeping close track of timeline and ready dates.
Your profile:
- Proven experience in a customer focus role (customer services, sales…) and knowledge of Sage line 50.
- Strong organisation and time management skills.
- Excellent communication and inter-personal skills.
Working hours: Mon-Thur 09:00-17:30, Friday 9:00-14:00.
Please submit a brief cover letter explaining why you believe you would be an excellent fit for this role. We kindly ask that no employment agencies or phone calls contact us; applications should be submitted exclusively through this portal.
Office Administrative Assistant employer: TJDC
Contact Detail:
TJDC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury retail or administrative sectors. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Since we’re all about design and innovation, think of ways you can contribute to that vibe. Show them you’re not just another candidate, but someone who truly gets their mission.
✨Tip Number 3
Practice your communication skills! As the first point of contact, you’ll need to come across as friendly and professional. Role-play with a mate to nail down your phone and email etiquette before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our supportive team and contributing to our growth.
We think you need these skills to ace Office Administrative Assistant
Some tips for your application 🫡
Craft a Personal Cover Letter: When writing your cover letter, make it personal! Share why you’re excited about the role and how your experience aligns with our needs. We want to see your personality shine through!
Show Off Your Sage Skills: Since knowledge of Sage is key for this role, don’t forget to highlight your experience with it in your application. We’re looking for someone who can hit the ground running, so let us know what you’ve done!
Be Professional Yet Friendly: Remember, you’ll be the first point of contact for our customers. Use a friendly tone in your application, but keep it professional. We love a can-do attitude, so let that come across in your writing!
Apply Through Our Website: Make sure to submit your application through our website as we won’t be accepting applications via phone or agencies. It’s the best way for us to get your details and consider you for the role!
How to prepare for a job interview at TJDC
✨Know Your Sage
Make sure you brush up on your knowledge of Sage Line 50 before the interview. Be ready to discuss how you've used it in previous roles, as this will show you're prepared and understand the software's importance in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you solved problems or went above and beyond for a customer, as this aligns perfectly with the company's focus on customer satisfaction.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisation and time management skills, come equipped with examples of how you've successfully managed multiple tasks or projects. This could be anything from handling orders to managing inventories—show them you can juggle responsibilities!
✨Be Friendly and Professional
As the first point of contact for customers, it's crucial to convey a friendly yet professional demeanour during the interview. Practice your phone and email communication skills, and remember to smile—this will help you make a great impression!
