At a Glance
- Tasks: Manage orders, provide top-notch customer service, and handle communications.
- Company: Rapidly growing luxury store display company with a supportive team.
- Benefits: Flexible hours, friendly work environment, and opportunities for growth.
- Other info: Perfect for self-starters looking to thrive in a creative industry.
- Why this job: Join a dynamic team and make a real impact in customer service.
- Qualifications: Experience in customer service and knowledge of Sage Line 50 required.
The predicted salary is between 25000 - 30000 £ per year.
We are a luxury store display company experiencing rapid growth. Our team is friendly and supportive, always ready to assist one another. Driven by design and innovation, we aim to provide the best customer service in the industry.
Position Overview: We are seeking a capable self-starter with knowledge of Sage who is eager to contribute to our on-site dynamic environment. Your role will involve working as a full-time administrator, handling incoming and outgoing communications as well as general administrative tasks.
Typical work activities include:
- Overseeing and processing orders in a timely manner (pro forma, sales order, invoices) using Sage Line 50.
- Providing excellent customer service with a pro-active problem-solving approach and a real can-do attitude.
- Being the first point of contact for customers, answering phone calls and email queries in a friendly and professional manner and greeting customers on site.
- Responsible for arranging the dispatch of orders both in the UK and internationally, and for addressing any logistical issues that may arise.
- Assisting with stock control and inventories, back orders and keeping close track of timeline and ready dates.
Your profile:
- Proven experience in a customer focus role (customer services, sales…) and knowledge of Sage line 50.
- Strong organisation and time management skills.
- Excellent communication and inter-personal skills.
Working hours: Mon-Thur 09:00-17:30, Friday 9:00-14:00.
Please submit a brief cover letter explaining why you believe you would be an excellent fit for this role. We kindly ask that no employment agencies or phone calls contact us; applications should be submitted exclusively through this portal.
Office Administrative Assistant in London employer: TJDC
As a rapidly growing luxury store display company, we pride ourselves on fostering a friendly and supportive work environment where teamwork and innovation thrive. Our commitment to exceptional customer service is matched by our dedication to employee growth, offering opportunities for professional development in a dynamic setting. Join us and be part of a team that values creativity and collaboration, all while enjoying a flexible work schedule that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrative Assistant in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the luxury retail industry. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Since we’re all about design and innovation, think of ways you can contribute to that vibe. Show them your enthusiasm and how you can fit into their supportive team!
✨Tip Number 3
Practice your communication skills! As the first point of contact, you’ll need to come across as friendly and professional. Role-play with a mate to nail those phone calls and email responses before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our dynamic environment and ready to dive into the role.
We think you need these skills to ace Office Administrative Assistant in London
Some tips for your application 🫡
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your experience with Sage and customer service. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills:We love a self-starter! In your application, mention specific examples of how you've managed tasks or projects in the past. This will show us you can handle the dynamic environment we thrive in.
Be Personable:Since you'll be the first point of contact for our customers, let your personality shine through in your writing. A warm, approachable tone can make all the difference!
Follow Our Application Process:Remember, we only accept applications through our website. So, make sure to submit your application there and avoid any phone calls or agency contacts. We can't wait to hear from you!
How to prepare for a job interview at TJDC
✨Know Your Sage
Make sure you brush up on your knowledge of Sage Line 50 before the interview. Be ready to discuss how you've used it in previous roles, as this will show your potential employer that you're not just familiar with the software but can also hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you solved problems or went above and beyond for a customer. This will demonstrate your proactive approach and can-do attitude, which are key for this role.
✨Organise Your Thoughts
Since strong organisation and time management skills are crucial for this position, consider preparing a brief outline of how you manage your tasks. You could even share a time when your organisational skills helped you meet a tight deadline or resolve a logistical issue.
✨Practice Your Communication
As the first point of contact for customers, your communication skills will be under scrutiny. Practice answering common interview questions in a friendly and professional manner. You might even want to role-play with a friend to get comfortable with greeting customers and handling queries.
