At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve store performance goals.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer.
- Benefits: Enjoy 28 days annual leave, store discounts, and access to training programmes.
- Other info: Clear career progression opportunities in a supportive management structure.
- Why this job: Be part of a thriving retail community and make a real impact on customer satisfaction.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments.
The predicted salary is between 20000 - 25000 £ per year.
Location: Chancery Lane, Longton, Stoke-on-Trent
Contract Type: Part Time Permanent
Working Hours: Up to 26.4 hours worked over any 3 days out of 7
Closing Date: 08/06/2026
Job Category: Store Management
Business Unit: Package
Salary & Hours: Part Time 26.4 hours per week worked over any 3 days out of 7
Employee Benefits:
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Introduction:
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.
Job Overview:
- Guide Our Colleagues: Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction: You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success: You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Experience supervising others in a fast-moving retail or hospitality environment. Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
About The Company:
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
Team Leader in Stoke-on-Trent employer: TJ Morris Ltd
Home Bargains is an exceptional employer that prioritises employee growth and satisfaction, offering a clear path for career progression within a supportive and dynamic retail environment. Located in Chancery Lane, Longton, Stoke-on-Trent, our part-time Team Leader role provides flexible working hours, generous annual leave, and access to extensive training programmes, ensuring you can thrive while contributing to our mission of delivering outstanding customer service. Join us and be part of a rapidly growing family-run business that values its employees and fosters a culture of collaboration and success.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Team Leader role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with people in the retail industry. Join groups related to retail management and engage in discussions to showcase your knowledge and passion.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to retail management. Think about how you would handle customer complaints or motivate your team – this will show you're ready to lead!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Home Bargains family.
We think you need these skills to ace Team Leader in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight any previous leadership experience in retail or hospitality, and don’t forget to mention how you prioritise customer satisfaction!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail management and how you can contribute to our store's success. Keep it engaging and personal – we want to get to know you!
Showcase Your Communication Skills:As a Team Leader, effective communication is key. In your application, demonstrate how you've successfully communicated with teams in the past. This could be through examples of training sessions or team meetings you've led.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at TJ Morris Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Home Bargains. Understand their values, mission, and what sets them apart in the retail world. This knowledge will not only impress your interviewers but also help you align your answers with the company's goals.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to guide and support a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you prioritise customer satisfaction while managing your team.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for retail management roles. Think about how you would answer questions like 'How do you handle difficult customers?' or 'What strategies do you use to motivate your team?'. Practising your responses will help you feel more confident during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. While Home Bargains has a casual retail environment, showing that you take the interview seriously by dressing professionally can set a positive tone right from the start.
