At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and a well-organised store.
- Company: Join Home Bargains, a fast-paced retail environment with growth opportunities.
- Benefits: Enjoy 28 days annual leave, store discounts, and a contributory pension scheme.
- Other info: A supportive team culture with clear paths for career advancement.
- Why this job: Kickstart your career in retail while developing leadership skills and making an impact.
- Qualifications: Experience in retail or hospitality, with strong communication and organisational skills.
The predicted salary is between 25000 - 28000 £ per year.
Number of Positions: 1
Contract Type: Full Time
Working Hours: Up to 44 hours worked over any 5 days
Location: Poole, Dorset
Job Category: Store Management
Package Salary & Hours: 44 hours per week
Employee Benefits:
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Introduction:
At Home Bargains, you’ll find more than just a job, you’ll find opportunity. Customers often come in for one thing and leave with a full trolley, all thanks to our passionate leaders who guide their teams, keep the store running smoothly, and create a welcoming atmosphere for every shopper. As a Team Leader, you’ll be hands‑on, helping customers, supporting your team, and keeping the store looking its best. You’ll lead by example, bringing energy and organisation to every shift, ensuring shelves are stocked, aisles are tidy, and the store is always a great place to shop. Retail at Home Bargains is fast paced, with no two days the same. You’ll develop your leadership skills, guide your team, and play a key role in making our stores a fantastic place to work and shop. With clear development opportunities and a supportive team, this is more than just a job, it’s the start of a rewarding career.
Job Overview:
- Lead the way, every day: Work side‑by‑side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
- Support that sticks: Whether it's welcoming new starters or coaching seasoned colleagues, you’ll be the go‑to for guidance, training, and building skills that last.
- Customers come first (and come back): Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
- Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you’ll help make sure the store is a place customers and colleagues love to be.
- Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.
Have experience supervising others in a fast‑paced retail or hospitality environment. Be confident supporting colleagues and leading by example on the shop floor. Demonstrate the following key skills and behaviours:
- Ability to prioritise and organise daily tasks effectively
- A strong focus on delivering great customer service
- Clear and confident communication with both customers and colleagues
- Ability to guide and support others to meet store standards and targets
Team Leader in Poole employer: TJ Morris Ltd
At Home Bargains, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Poole, Dorset, where every day brings new opportunities for growth and development. Our Team Leaders enjoy a supportive environment with comprehensive training programmes, generous employee benefits including up to 33 days of annual leave, and a strong focus on teamwork and customer satisfaction, making it a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Poole
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TJ Morris Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TJ Morris Ltd!
We think you need these skills to ace Team Leader in Poole
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TJ Morris Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TJ Morris Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TJ Morris Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TJ Morris Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
