At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and store standards.
- Company: Join a dynamic retail environment with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 28 days of leave, a pension scheme, and exclusive store discounts.
- Other info: Access to training programmes and a range of employee benefits.
- Why this job: Make a real impact by driving store success and enhancing customer experiences.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings.
The predicted salary is between 25000 - 30000 £ per year.
Guide Our Colleagues – Collaborate with the store management team to ensure your team are well‑trained, informed and capable of delivering the high store standards our customers expect.
Prioritise Customer Satisfaction – Work closely with management to identify customer service needs, communicating these priorities to the team, ensuring all members contribute to outstanding service and a safe, welcoming store environment.
Drive Store Success – Understand and support the execution of daily performance goals, playing a key role in achieving targets and store presentation.
Experience supervising others in a fast‑moving retail or hospitality environment.
Demonstrate competencies: Prioritise and organise work, Customer focus, Communicate effectively, Direct and supervise work.
Qualifications:
- Experience in supervising others in a fast‑moving retail or hospitality environment.
- Strong organisational and prioritisation skills.
- Customer‑focused mindset.
- Effective communication skills.
- Ability to direct and supervise work.
Benefits:
- 44 hours per week.
- 28 days of annual leave (incl. bank holidays), increasing to 33 days after 5 years of service; pro‑rated for part‑time.
- Contributable company pension scheme.
- 10% store discount at all Home Bargains retail stores.
- Access to in‑house training programmes, face‑to‑face and online.
- MyHB colleague benefits platform: UK‑wide discounts, Employee Assistance Programme 24/7 counselling, low‑cost voluntary health plans and cancer cover.
Team Leader in Manchester employer: TJ Morris Ltd
At Home Bargains, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. Our Team Leaders benefit from comprehensive training programmes, generous annual leave, and a range of perks including a contributory pension scheme and exclusive store discounts, all within a dynamic retail environment that values teamwork and effective communication.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Home Bargains. Understanding their values and how they prioritise customer satisfaction will help you connect with the team during your chat.
✨Tip Number 2
Show off your leadership skills! When discussing your experience, highlight specific examples where you've successfully supervised a team in a fast-paced environment. We want to see how you can drive store success and keep everyone motivated.
✨Tip Number 3
Practice your communication skills! Effective communication is key in this role, so be ready to demonstrate how you can clearly convey priorities to your team. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to that outstanding service we all strive for.
We think you need these skills to ace Team Leader in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Leader role. Highlight your experience in supervising teams and your customer-focused mindset, as these are key to what we’re looking for.
Showcase Your Communication Skills:Effective communication is crucial for this position. Use your application to demonstrate how you’ve successfully communicated with teams in the past, ensuring everyone is on the same page and working towards common goals.
Emphasise Your Organisational Skills:We want to see how you prioritise and organise work. Share examples of how you’ve managed tasks in a fast-paced environment, ensuring that both team performance and customer satisfaction are top-notch.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on the path to joining our team.
How to prepare for a job interview at TJ Morris Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role. Familiarise yourself with the job description and think about how your experience in supervising others in retail or hospitality aligns with their expectations.
✨Showcase Your Customer Focus
Since customer satisfaction is a priority, be ready to share specific examples of how you've improved customer service in previous roles. Highlight any initiatives you've led that contributed to a welcoming store environment.
✨Demonstrate Effective Communication Skills
Prepare to discuss how you communicate with your team and management. Think of instances where your communication skills helped resolve issues or improve team performance, as this will show you can direct and supervise effectively.
✨Be Ready to Discuss Performance Goals
Understand the importance of daily performance goals in driving store success. Be prepared to talk about how you've supported your team in achieving targets and maintaining high store standards in fast-paced environments.
