Retail Store Team Leader — Lead, Grow & Delight Customers in Leeds

Retail Store Team Leader — Lead, Grow & Delight Customers in Leeds

Leeds Full-Time 30000 - 40000 £ / year (est.) No working from home possible
TJ Morris Ltd

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and achieve store performance targets.
  • Company: Join Home Bargains, a rapidly growing family-run discount retailer.
  • Benefits: Enjoy 28 days annual leave, store discounts, and access to training programmes.
  • Other info: Join us as we expand to 1,000 stores across the UK!
  • Why this job: Be part of a dynamic retail environment with clear career progression opportunities.
  • Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings.

The predicted salary is between 30000 - 40000 £ per year.

Location: Kirkstall Bridge, Shopping Park, Leeds

Contract Type: Full Time Permanent

Working Hours: Up to 44 hours worked over any 5 days

Closing Date: 02/06/2026

Job Category: Store Management

Business Unit: Package

Salary & Hours: 44 hours per week

Employee Benefits:

  • Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
  • Contributable company pension scheme
  • 10% store discount at all our retail stores
  • Access to our in-house training programmes delivered face-to-face and through our online learning platforms
  • MyHB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover

Job Introduction:

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Job Overview:

  • Guide Our Colleagues: Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
  • Prioritise Customer Satisfaction: You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
  • Drive Store Success: You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Experience supervising others in a fast-moving retail or hospitality environment. Demonstrate the following competencies:

  • Prioritise and organise work
  • Customer focus
  • Communicate effectively
  • Direct and supervise work

About The Company:

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.

Retail Store Team Leader — Lead, Grow & Delight Customers in Leeds employer: TJ Morris Ltd

Home Bargains is an exceptional employer located in the vibrant Kirkstall Bridge Shopping Park, Leeds, offering a dynamic work culture that prioritises employee growth and customer satisfaction. With comprehensive benefits including 28 days of annual leave, a contributory pension scheme, and access to extensive training programmes, we empower our team leaders to thrive in their roles while enjoying a supportive environment. Join us as we continue to expand and make a meaningful impact in the retail sector, where your contributions will be valued and recognised.

TJ Morris Ltd

Contact Details:

TJ Morris Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Store Team Leader — Lead, Grow & Delight Customers in Leeds

Tip Number 1

Get to know the company! Research Home Bargains and understand their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.

Tip Number 3

Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would lead a team or handle customer complaints, as these are key aspects of the Store Team Leader role.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail Store Team Leader — Lead, Grow & Delight Customers in Leeds

Leadership Skills
Customer Service Orientation
Team Management
Communication Skills
Organisational Skills
Performance Management
Retail Knowledge

Some tips for your application 🫡

Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! We want to see how much you love working with customers and leading a team. Share any relevant experiences that highlight your passion.

Tailor Your Application:Make sure to customise your application for the Store Team Leader role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your key achievements and experiences that relate to the role. This helps us see your potential quickly!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at TJ Morris Ltd

Know Your Store Inside Out

Before the interview, make sure you’re familiar with Home Bargains and its values. Understand their product range, customer service approach, and what sets them apart in the retail market. This knowledge will help you demonstrate your enthusiasm and fit for the role.

Showcase Your Leadership Skills

As a Store Team Leader, you'll need to guide and develop your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can inspire and motivate others.

Prioritise Customer Satisfaction

Customer satisfaction is key in retail. Think of specific instances where you’ve gone above and beyond for customers. Be prepared to share these stories during your interview to show that you understand the importance of delivering outstanding service.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.