At a Glance
- Tasks: Lead a team to deliver exceptional retail experiences and achieve store performance targets.
- Company: Join a dynamic retail environment focused on customer satisfaction and team development.
- Benefits: Enjoy 28 days annual leave, store discounts, and access to training programmes.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Make a real impact by guiding your team and enhancing customer experiences.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings.
The predicted salary is between 30000 - 40000 € per year.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Package
- Salary & Hours: 44 hours per week
- Employee Benefits:
- Full‑time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro‑rated for part‑time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Access to our in‑house training programmes delivered face‑to‑face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Guide Our Colleagues: Collaborating with the store management team you work to ensure your team are well‑trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction: You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success: You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Experience supervising others in a fast‑moving retail or hospitality environment. Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
Team Leader in Lamesley employer: TJ Morris Ltd
As a Store Team Leader, you will thrive in a dynamic retail environment that prioritises exceptional customer service and employee development. Our supportive work culture fosters collaboration and growth, offering comprehensive training programmes and generous benefits, including up to 33 days of annual leave and a contributory pension scheme. Join us to lead a dedicated team while enjoying exclusive discounts and access to well-being resources, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Lamesley
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've guided a team or improved customer satisfaction. We want to hear about your experiences, so be ready to share them confidently during the interview.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics, store goals, and how they measure success. It’s a two-way street, and we want to see that you’re genuinely interested in contributing to the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining our team. Let’s get you on board!
We think you need these skills to ace Team Leader in Lamesley
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've guided others and contributed to their development, so share specific examples that showcase your leadership style.
Focus on Customer Satisfaction:Since customer satisfaction is key for us, include any relevant experiences where you've prioritised customer needs. Talk about how you’ve gone the extra mile to ensure customers leave happy, as this will resonate with our values.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TJ Morris Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to guide and develop others. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prioritise Customer Satisfaction
Be ready to discuss how you would ensure exceptional customer service in the store. Think of specific strategies you could implement to enhance the customer experience and how you would communicate these priorities to your team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's performance goals, team dynamics, and training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
