At a Glance
- Tasks: Install and maintain IT systems across various retail locations while ensuring minimal downtime.
- Company: Dynamic retail company with a focus on technology and innovation.
- Benefits: 28 days annual leave, pension scheme, store discounts, and training opportunities.
- Other info: Enjoy extensive travel and career growth in a fast-paced environment.
- Why this job: Join a tech-savvy team and make a real impact in the retail industry.
- Qualifications: Experience in IT roles, hardware installation, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Milton Keynes
Closing Date: 05/08/2026
Job Category: Head Office
Business Unit: IT
Package: Salary & Hours - 37.50 hours per week including some overnight stays and out-of-hours store visits. Field-based role with extensive travel across the east of the UK, ideally covering Milton Keynes.
Employee Benefits:
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Opportunities and support for training and development, including access to online learning portals
- MyHB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low-cost voluntary insured health cash plans and cancer cover
Job Introduction:
As an IT Field Engineer, you will be responsible for the installation, configuration and maintenance of in-store IT systems across various company locations. You will play a key role in maintaining, deploying, and troubleshooting IT and CCTV equipment in retail environments, ensuring that stores operate efficiently and with minimal downtime. You’ll be expected to work independently, adapt quickly to new technologies, and communicate effectively with store teams and central IT support.
Job Overview:
- Hardware Maintenance & Asset Management: Performing in-store hardware maintenance, including asset tagging, cleaning, and labelling network components.
- Installation & Configuration: Installing and configuring IT and CCTV equipment to a set standard.
- Hardware Deployment & Lifecycle Management: Swapping, retrieving, and redeploying hardware as required.
- Network Support & Troubleshooting: Supporting network connectivity and troubleshooting issues with the help of the central IT team.
- Project Support & Implementation: Supporting new store installations and refurbishments as required.
- Data Protection & Compliance: Maintaining high standards of confidentiality and ensuring compliance with GDPR.
- Continuous Improvement: Contributing to improvements in systems and internal processes.
- Health & Safety Compliance: Ensuring all work is carried out safely and in accordance with company health and safety procedures.
Requirements:
- Full, clean UK driving licence (travel to various sites is required)
- Previous experience in a similar field-based IT role
- Experience with hardware installation and basic networking (e.g. cabling, routers, connectivity)
- Comfortable working independently, including managing and prioritising your own workload
- Equally comfortable working as part of a team where appropriate, for example on larger installation projects
- Strong communication skills and a customer-focused attitude
- Ability to follow technical instructions and troubleshoot issues effectively
- Able to manage multiple projects and work effectively in a fast-moving, deadline-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TJ Morris Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TJ Morris Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TJ Morris Ltd!
✨Direct Apply to TJ Morris Ltd
Let's not forget to apply directly through the TJ Morris Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TJ Morris Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TJ Morris Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TJ Morris Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
