At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and store standards.
- Company: Join Home Bargains, a fast-growing discount retailer with a fun culture.
- Benefits: Enjoy 28 days of leave, a pension scheme, and exclusive employee discounts.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Be part of a new store opening and kickstart your retail management career.
- Qualifications: Experience in retail or hospitality and strong leadership skills are essential.
The predicted salary is between 28000 - 28000 £ per year.
Location: North Side, Vale, Guernsey
Number of Positions: 4
Contract Type: Full Time Permanent
Working Hours: Up to 39 hours worked over any 5 days
Closing Date: 05/08/2026
Job Category: Store Management
Package:
- Salary & Hours: 39 hours per week. Flexibility to work across our operational hours, including weekends is essential.
Employee Benefits:
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores at our New Store in Guernsey and all UK Stores
- Access to our in-house training programmes delivered face‑to‑face and through our online learning platforms
- My HB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues in Guernsey
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Introduction:
We’re excited to be opening our first Home Bargains store in Guernsey and are looking for Team Leaders to join us and help build a successful new team from day one. This is an opportunity to be part of a brand‑new store opening and play an important role in bringing Home Bargains to the Island. As a Team Leader, you’ll work closely with the Store Management Team and be an integral part of the store leadership team, supporting colleagues, delivering excellent customer service, and helping to create a positive shopping experience for our customers.
The Team Leader role is the first step into retail management at Home Bargains and provides an excellent opportunity to develop leadership and people management skills. You will gain hands‑on experience leading teams, supporting store performance, and contributing to the overall success of the business. Many of our Store Managers and senior leaders started their careers in Team Leader positions, demonstrating the opportunities available for colleagues who show commitment, capability, and a desire to progress.
Ready to step up and make an impact? Apply now and see why so many of our colleagues say, “I only came in for one thing... but I came out with a career.”
Job Overview:
- Lead the way, every day: Work side‑by‑side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
- Support that sticks: Whether it’s welcoming new starters or coaching seasoned colleagues, you’ll be the go‑to for guidance, training and building skills that last.
- Customers come first (and come back): Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
- Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you’ll help make sure the store is a place customers and colleagues love to be.
- Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.
Requirements:
- Have experience supervising others in a fast‑paced retail or hospitality environment
- Be confident supporting colleagues and leading by example on the shop floor
- Demonstrate the following key skills and behaviours:
- Ability to prioritise and organise daily tasks effectively
- A strong focus on delivering great customer service
- Clear and confident communication with both customers and colleagues
- Ability to guide and support others to meet store standards and targets
Our store is scheduled to open early November. We are looking for successful candidates to be in post by mid October to complete their training programme ahead of the opening. As part of the training programme, some training will take place in the UK and will require overnight stays. Candidates must be available to travel and stay overnight when required for training. All reasonable travel, accommodation and associated training expenses will be covered by the company.
Please note that, at this time, we can only consider applications from candidates who already hold valid documentation confirming their entitlement to work in Guernsey, as issued by the Government of Guernsey. Successful applicants will be required to provide evidence of this entitlement.
If we receive a high volume of applications, we may close this advert early. We encourage you to submit your application as soon as possible to avoid missing out.
About The Company:
At Home Bargains, customers often come in for one thing and leave with a full trolley — and it’s our amazing teams who make that possible. Our aim is simple: to deliver top brands at bottom prices, every day. Working here is fun, fast‑paced, and never dull, there’s always something new happening in our growing and ever‑changing business.
This year, we’re proud to celebrate 50 years of Home Bargains. From our first store to becoming one of the UK’s leading discount retailers, our success has been built on the dedication of our colleagues and the loyalty of our customers. As we continue to grow, we’re creating fantastic opportunities for you to develop and progress with us. No matter where you begin, Home Bargains is a place to grow, where passion meets potential and every contribution helps build something truly special.
Many colleagues say, “I only came in for one thing… but I came out with a career.” And with supportive teams across our business, you’ll find an inclusive environment where you can thrive and be part of something exciting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Birtley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TJ Morris Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TJ Morris Ltd!
We think you need these skills to ace Team Leader in Birtley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TJ Morris Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TJ Morris Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TJ Morris Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TJ Morris Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!