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- Tasks: Ensure exceptional service for clients across the UK and Europe in a hybrid role.
- Company: Leading ticketing company in London with a focus on client experience.
- Benefits: Flexible working, open vacation policy, and company pension.
- Why this job: Join a dynamic team and enhance client experiences in technology and live events.
- Qualifications: Bachelor's degree and 5+ years in client-facing roles required.
The predicted salary is between 36000 - 60000 £ per year.
A leading ticketing company in London is seeking a Client Experience Manager to ensure exceptional service for clients across the UK and Europe. The ideal candidate will have a Bachelor's degree and over 5 years of experience in client-facing roles, particularly in technology or live events. This hybrid role requires in-office presence at least 3 days a week. Perks include flexible working, open vacation, and company pension.
Client Experience Manager – Europe (Hybrid, London) employer: Tixr
Contact Detail:
Tixr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Manager – Europe (Hybrid, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Experience Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value exceptional client service. Think about how your experience aligns with their needs and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Client Experience Manager. Plus, it helps us keep track of your application and gives you a better chance of standing out!
We think you need these skills to ace Client Experience Manager – Europe (Hybrid, London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles, especially in technology or live events. We want to see how your background aligns with the Client Experience Manager position, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client experience and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: In your application, make sure to highlight any specific skills that relate to the role, like communication, problem-solving, and tech-savviness. We’re looking for someone who can connect with clients and enhance their experience, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Tixr
✨Know Your Client Experience
Make sure you understand what exceptional client experience means, especially in the context of technology and live events. Research the company’s approach to client service and be ready to discuss how your past experiences align with their values.
✨Showcase Your Relevant Experience
With over 5 years in client-facing roles, prepare specific examples that highlight your achievements. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate how you've successfully managed client relationships.
✨Emphasise Your Adaptability
Since this is a hybrid role, be prepared to discuss how you manage your time and productivity both in the office and remotely. Share examples of how you've thrived in flexible working environments and maintained strong communication with clients and colleagues.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's client experience strategy and future goals. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. It’s also a great way to engage with your interviewers!
