Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client relations and ensure satisfaction on a cutting-edge live events platform.
- Company: A top ticketing technology company with a focus on client experience.
- Benefits: Private insurance, pension, and flexible working conditions for a balanced lifestyle.
- Why this job: Be the key contact for clients and shape their experience in the live events industry.
- Qualifications: Bachelor's degree and 5+ years in a client-facing tech role.
- Other info: Hybrid work model with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading ticketing technology company is seeking a Client Experience Manager to oversee client relations across the UK and Europe. You will be the go-to contact for clients, ensuring successful platform use and satisfaction. This hybrid role requires a Bachelor's degree and 5+ years in a client-facing technology environment.
Key responsibilities include:
- Managing inquiries
- Building client relationships
- Collaborating with internal teams for optimal service delivery
The position offers benefits like private insurance, pension, and flexible working conditions.
Client Experience Lead for Live Events Platform employer: Tixr
Contact Detail:
Tixr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Lead for Live Events Platform
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Experience Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its platform. Understand their client base and think about how you can enhance their experience. We want you to shine when discussing how you can contribute to their success!
✨Tip Number 3
Showcase your soft skills! As a Client Experience Lead, you'll need to demonstrate excellent communication and relationship-building abilities. Be ready to share examples of how you've successfully managed client relationships in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Client Experience Lead for Live Events Platform
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Experience Lead. Highlight your experience in client relations and any tech-savvy skills you have that align with our platform.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about client experience and how your background makes you the perfect fit for this hybrid role. Be genuine and let your personality shine through!
Showcase Relevant Experience: When detailing your work history, focus on your achievements in client-facing roles. We want to see how you've successfully managed inquiries and built relationships in a tech environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tixr
✨Know the Platform Inside Out
Before your interview, make sure you’re familiar with the ticketing technology company’s platform. Understand its features, benefits, and any recent updates. This will not only show your genuine interest but also help you answer questions about how you can enhance client satisfaction.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you successfully managed client relationships. Highlight specific situations where you resolved issues or improved client satisfaction. This will demonstrate your ability to be the go-to contact for clients, which is crucial for this role.
✨Collaborate Like a Pro
Since the role involves working with internal teams, think of instances where you’ve collaborated effectively in the past. Be ready to discuss how you’ve worked with different departments to deliver optimal service. This will illustrate your teamwork skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the company’s future plans for the platform or how they measure client satisfaction. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
