At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and smooth operations.
- Company: Join a dynamic hospitality group with a focus on fun and community.
- Benefits: Enjoy free meals, 20% discounts, and 28 days holiday per year.
- Why this job: Be part of exciting events and create memorable experiences for customers.
- Qualifications: Passion for hospitality and strong leadership skills required.
- Other info: Great career growth opportunities with training and development support.
The predicted salary is between 24000 - 36000 £ per year.
Combining 2 street food stalls, an array of amazing drinks across 4 bars, two 9-hole indoor golf courses, a shuffleboard basement, event/screening room and a roof terrace with wonderful views across Jesus Green. On top of the above, with its planned flexibility of layout, The Tivoli lends itself to the hosting of a plethora of events, from national celebrations, key sporting occasions, local one-off & regular activities.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- 20% discount on food, drink, and accommodation across all Youngs sites
- Free Meals
- 28 days holiday per year
- Company Pension Scheme
- Employee assistance programme, supporting your mental, financial, and physical wellbeing
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Supervisor in Cambridge employer: TIVOLI
Contact Detail:
TIVOLI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Cambridge
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Tivoli and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Show off your people skills! As a Supervisor, you'll be all about building rapport. During your interview, share examples of how you've created great customer experiences or trained team members. We want to see your passion for hospitality shine through!
✨Tip Number 3
Be ready to discuss your leadership style. Think about how you motivate and support your team. We love candidates who can demonstrate their ability to lead shifts effectively while ensuring everyone feels valued and engaged.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re keen to learn more about the role and the company. Inquire about training opportunities or how we celebrate successes as a team. It’ll make you stand out as someone who’s truly invested in joining us.
We think you need these skills to ace Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with people and create memorable experiences, so share any relevant stories or examples that highlight your enthusiasm for hospitality.
Tailor Your Application: Make sure to customise your application to fit the Supervisor role. Highlight your experience in training teams and leading shifts, as these are key aspects of the job. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out, but don’t forget to keep it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Youngs!
How to prepare for a job interview at TIVOLI
✨Know the Venue Inside Out
Before your interview, make sure you research The Tivoli thoroughly. Familiarise yourself with its offerings, from the street food stalls to the indoor golf courses. This knowledge will show your genuine interest in the role and help you connect your experience to their unique environment.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations, as this will demonstrate your ability to lead a team in delivering top-notch service.
✨Emphasise Team Training and Development
Since training the team is a big part of the Supervisor role, come prepared with ideas on how you would approach this. Discuss any previous experience you have in mentoring or training staff, and be ready to share your thoughts on fostering a positive learning environment.
✨Express Your Passion for Hospitality
Make it clear that you’re committed to a career in hospitality. Share what excites you about working in this industry and how you see yourself growing within the company. This enthusiasm can set you apart and show that you’re not just looking for any job, but a place where you can thrive.