At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and smooth operations.
- Company: Join Youngs, a dynamic hospitality group with exciting venues.
- Benefits: Enjoy 20% off food and drinks, free meals, and 28 days holiday.
- Other info: Flexible layout for hosting diverse events and activities.
- Why this job: Be part of a fun environment with opportunities for growth and development.
- Qualifications: Passion for customer service and team training is essential.
The predicted salary is between 24000 - 30000 £ per year.
Combining 2 street food stalls, an array of amazing drinks across 4 bars, two 9-hole indoor golf courses, a shuffleboard basement, event/screening room and a roof terrace with wonderful views across Jesus Green. On top of the above, with its planned flexibility of layout, The Tivoli lends itself to the hosting of a plethora of events, from national celebrations, key sporting occasions, local one-off & regular activities.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- 20% discount on food, drink, and accommodation across all Youngs sites
- Free Meals
- 28 days holiday per year
- Company Pension Scheme
- Employee assistance programme, supporting your mental, financial, and physical wellbeing
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Supervisor in Cambridge employer: Tivoli, Cambridge
At Youngs, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork in a dynamic setting. Our Supervisors benefit from comprehensive training and development opportunities, a generous employee discount, and a supportive environment that prioritises mental and physical wellbeing. With the stunning backdrop of Jesus Green and a variety of engaging events, working with us means being part of a community dedicated to delivering outstanding customer experiences while fostering personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Cambridge
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Tivoli and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out when discussing how you can contribute to the team.
✨Tip Number 2
Show off your passion for customer service! During your chat, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just looking for a job, but that you genuinely care about creating great experiences.
✨Tip Number 3
Be ready to talk about teamwork! As a Supervisor, you'll need to lead and inspire others. Think of times when you've successfully trained or motivated a team, and be prepared to share those stories to show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the company by asking about their events or training opportunities. This not only gives you valuable info but also shows that you’re keen to grow with Youngs. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how excited you are about creating amazing experiences for our guests!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in hospitality. Mention any previous roles where you've trained teams or led shifts, as this is key for us.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for someone who can build rapport with both customers and the team, so show us who you are!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us!
How to prepare for a job interview at Tivoli, Cambridge
✨Know the Venue Inside Out
Before your interview, take some time to research The Tivoli. Familiarise yourself with its offerings, from the street food stalls to the indoor golf courses. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations, as this will demonstrate your suitability for the role.
✨Emphasise Team Training and Development
Since the role involves training team members, come prepared with ideas on how you would approach this. Discuss any previous experience you have in mentoring or training others, and be ready to share your thoughts on fostering a positive team environment.
✨Be Ready to Discuss Flexibility and Events
The Tivoli hosts a variety of events, so think about how you can contribute to this aspect. Be prepared to discuss your experience with event management or your ideas for potential events that could attract more customers. This shows your proactive attitude and commitment to the venue's success.
