At a Glance
- Tasks: Create memorable experiences for guests in our vibrant Food & Beverage outlets.
- Company: Tiverton Hotel Lounge & Venue, a unique Mid-Devon setting.
- Benefits: Competitive pay, discounts, meals on duty, and career development opportunities.
- Other info: Flexible role with opportunities for growth in the hospitality industry.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Tiverton Hotel Lounge & Venue has 69 spacious bedrooms, flexible conference and banqueting suites, for up to 200, and a popular bar and Gallery restaurant. The hotel is in a unique setting in Mid-Devon.
The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences makes this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar and events.
The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance in your career. The role will report to the Assistant Manager and is ideal for someone who has strong demonstrable experience in customer service, a great attitude, and a willingness to learn.
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications:
- Strong communication and organisational skills and professional manner.
- Evidential attention to detail.
- Ideally experience working in a Food & Beverage environment.
Benefits include:
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards Offerings from retail and dining discounts
- Employee Assistance Programme and same day online GP appointments
Guest Service Assistant Food & Beverage in Tiverton employer: Tiverton Hotel, Lounge & Venue
Tiverton Hotel Lounge & Venue is an exceptional employer, offering a vibrant work culture where team members are encouraged to develop their skills and grow within the hospitality industry. Located in the picturesque Mid-Devon, employees enjoy unique benefits such as discounted stays for friends and family, generous food and beverage discounts, and access to wellness programmes, all while contributing to memorable guest experiences in a supportive and collaborative environment.
Contact Details:
Tiverton Hotel, Lounge & Venue Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Assistant Food & Beverage in Tiverton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tiverton Hotel Lounge & Venue. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating memorable experiences for guests, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the role!
We think you need these skills to ace Guest Service Assistant Food & Beverage in Tiverton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Food & Beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Highlight Relevant Experience:Make sure to mention any previous roles in customer service or Food & Beverage settings. We love seeing how your past experiences can contribute to our team and enhance our guests' experiences.
Be Personable:Your written application should reflect your personality. Use a friendly tone and don’t be afraid to show a bit of your character. We’re looking for someone who can connect with our guests and make them feel at home.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tiverton Hotel, Lounge & Venue
✨Know the Venue
Before your interview, take some time to research Tiverton Hotel Lounge & Venue. Familiarise yourself with their offerings, especially in Food & Beverage. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Guest Service Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to create memorable experiences, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
This role requires collaboration with other team members. Be ready to discuss how you’ve worked effectively in a team before. Share specific instances where your teamwork contributed to a positive atmosphere or successful event.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes or how they celebrate employee milestones. This shows that you’re not just interested in the job, but also in growing with the company.
