Title Officer

Position Overview: Title Officer is responsible for examining public records and analyzing title information to determine the legal condition of real property titles. This role prepares accurate title commitments and policies, identifies title defects and requirements, and works closely with customers and internal teams to support successful real estate transactions. The Title Officer balances technical title examination with customer service, compliance with underwriter guidelines, and collaboration across departments. This position may also provide guidance to Title Assistants and participate in training and business development activities.

Location: Kennewick, WA, Hybrid

• Examine and analyze chains of title and public records, including deeds, mortgages, liens, judgments, easements, plats, and maps, to determine ownership and legal restrictions.
• Copy, summarize, and interpret recorded documents affecting the condition of title.
• Analyze recorded documents and prepare title commitments outlining requirements, exceptions, and actions needed to clear title.
• Review documents and perform date-down examinations prior to approving recording of original documents.
• Prepare accurate write-ups for title insurance policies in accordance with underwriter guidelines.
• Price title commitments, endorsements, policies, and credits using approved fee schedules.
• Perform ongoing file maintenance, including responding to phone calls and written customer requests.
• Update title files and make changes in accordance with customer needs and underwriting guidelines.
• Coordinate with escrow, sales, and underwriting teams to resolve title issues and meet transaction deadlines.
• Maintain complete, accurate, and organized electronic and physical files.
• Provide support and guidance to Title Assistants and/or examiners as assigned.
• Participate in training classes for internal team members and external customers on title-related products and services.
• Participate in business development activities to maintain existing customer relationships and support new business growth.
• Interact and communicate in a professional and effective manner with all levels of team members, leadership, customers, and external partners.
• Perform other functions as necessary or as assigned.

• High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Prior experience in title examination, title production, escrow, or a related real estate role preferred.
• Ability to read, analyze, and interpret complex documents and legal descriptions.
• Strong verbal and written communication skills with a customer‑service mindset.
• Strong organizational skills and attention to detail.
• Ability to manage multiple files and deadlines in a fast‑paced environment.
• Proficiency with title production software Microsoft Word, Excel, Outlook, and Windows‑based applications.

• Experience working directly with underwriter guidelines.
• Prior experience supporting or training Title Assistants.
• Experience in presentations and/or customer education.

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off, Holidays, and Sick Leave
• Short‑ and Long‑Term Disability and Life Insurance
• Paid Family and Parental Leave
• Employee Assistance Program (EAP) and Wellness Incentives

The role is primarily performed in an indoor office environment and requires extended periods of sitting, computer use, and frequent verbal and written communication. The position may require occasional standing, walking, and lifting of materials up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

EEO: EOE including disability/veteran.