At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and handle guest requests with a positive attitude.
- Company: Join a vibrant hotel team focused on exceptional guest experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
- Why this job: Be the face of hospitality and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 28066 £ per year.
Reception Supervisor Key duties Warmly welcome all Hotel guests in a professional manner in line with company standard procedures.
Check in and check out guests using the Opera System Manage any challenging and difficult guest situations professionally, carefully and discreetly.
Ensure effective handover of all guest information is completed with oncoming shift team member.
Handle guest requests promptly and efficiently displaying a Yes I Can customer service attitude and approach at all times.
To ensure 100% guest satisfaction at all times by ensuring that guests expectations are constantly met
Reception Supervisor employer: Titanic Hotel
Titanic Hotel offers a vibrant work culture that celebrates the rich history of Liverpool while providing employees with opportunities for personal and professional growth. As a Restaurant Manager, you will be part of a dynamic team dedicated to delivering exceptional guest experiences in a stunning World Heritage site, with access to unique benefits such as wellness facilities and a supportive environment that encourages innovation and excellence.
