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For Companies At a Glance
- Tasks: Lead and manage the Maya Blue Wellness Centre, ensuring exceptional guest service and team development.
- Company: Join the iconic Titanic Hotel Liverpool, known for its luxury and historic charm.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team dedicated to wellness and luxury service.
- Qualifications: 2+ years in luxury spa management with strong leadership and communication skills.
- Other info: Exciting opportunity for growth in a prestigious hotel setting.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a talented and passionate Wellness Centre Manager to join our exclusive Maya Blue Wellness Centre at the Titanic Hotel, Liverpool. The hotel is a hotel of unequalled proportion of size, service and style.
About the Role
As Maya Blue Wellness Centre Manager you will be a professional business manager responsible for the flawless running of the Wellness Centre by continuing to develop our first class team and ensuring they provide exceptional personal guest service. You will ensure that departmental standards, goals and targets are achieved whilst ensuring the achievement of optimum profitability and maintaining the financial control of the department. You will oversee daily operations across all the Wellness facilities including treatment rooms, pool, gym and relaxation areas. You will manage customer feedback effectively to ensure continuous service and programme improvement. This role offers an exciting opportunity to join an outstanding team renowned for their approach to training, career development and progression.
What we are looking for:
- We are looking for a highly motivated individual, who has worked in a similar role.
- Confident communicator with exceptional people skills and the ability to develop your team to deliver an outstanding product and guest service.
- Passionate about your team and Wellness environment and will have previous experience of training & leading within a similar role in a quality hotel environment.
- Minimum 2 years experience in a luxury spa or wellness environment.
- Demonstrated leadership capability with a proactive, solution-focused mindset.
- Strong communication skills with the ability to lead, coach and delegate effectively.
- High attention to detail and commitment to luxury service standards.
- Basic understanding of budgets, KPIs, forecasting and operational performance.
- Experience with spa management systems and computer applications like Prem Spa, Journey etc.
- Great team leading & building skills.
- Excellent selling skills.
- Exceptional customer care skills.
- Empathy for your colleagues.
- Ability to work under pressure.
- Pride and attention to detail in your work.
- An exceptional & consistent personal presentation.
- Distinctive, professional and warm personality.
- Confidence & professionalism in dealing with high profile clients.
All applicants who are offered employment will need to provide satisfactory references and their right to live and work in the UK before their appointment is confirmed.
Maya Blue Wellness Centre Manager employer: Titanic Hotel
Contact Detail:
Titanic Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maya Blue Wellness Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and hospitality industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the lookout for a role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Show up with confidence! When you land an interview, prepare to showcase your passion for wellness and your leadership skills. Bring examples of how you've developed teams and improved guest experiences in previous roles. Let your personality shine through!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Wellness Centre Manager role.
✨Tip Number 4
Apply directly through our website! We love seeing applications come in from passionate candidates who are excited about joining our team. Make sure to highlight your relevant experience and how you can contribute to the exceptional service at Maya Blue Wellness Centre.
We think you need these skills to ace Maya Blue Wellness Centre Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and team leadership shine through. We want to see how passionate you are about creating a top-notch experience for our guests at Maya Blue!
Tailor Your CV: Make sure your CV highlights relevant experience in luxury spa or wellness environments. We’re looking for someone who has been in similar roles, so don’t be shy about showcasing your achievements and skills that match our needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the Wellness Centre Manager role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Titanic Hotel Liverpool!
How to prepare for a job interview at Titanic Hotel
✨Know Your Wellness Stuff
Make sure you brush up on your knowledge of wellness trends and treatments. Familiarise yourself with the services offered at Maya Blue Wellness Centre, as well as any unique features of the Titanic Hotel. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a similar environment. Think about specific challenges you've faced and how you overcame them. Highlight your ability to motivate and develop your team, as this is crucial for the Wellness Centre Manager role.
✨Demonstrate Financial Acumen
Since you'll be responsible for financial control, be ready to discuss your experience with budgets, KPIs, and operational performance. Bring examples of how you've managed profitability in previous roles, as this will demonstrate your capability to handle the business side of the wellness centre.
✨Practice Your Communication Skills
As a confident communicator, you need to show that you can engage effectively with both guests and your team. Consider role-playing common scenarios you might face, such as handling customer feedback or coaching a team member. This will help you convey your exceptional people skills during the interview.