We are The Titanic Hotel Liverpool is all about the restoration of one of our city's most historic and iconic buildings. The Hotel forms part of the Stanley Dock Village development overlooking the waters of Stanley Dock. The hotel is a hotel of unequalled proportion of size, service and style. The hotel has 153 bedrooms, The Rum Warehouse – our Events space with a capacity for 800 guests, the Maya Blue Wellness, Stanley's Café & Stanley's Bar.
We are looking for a Receptionist who will be part of a crucial team and department and be expected to achieve a high standard of customer care and create the ultimate customer experience and first and lasting impressions within a busy and vibrant hotel.
Key aspects to the role:
- Warmly welcome all Hotel guests in a professional manner in line with company standard procedures.
- Check in and check out guests using the Opera System
- Manage any challenging and difficult guest situations professionally, carefully and discreetly.
- Ensure effective handover of all guest information is completed with oncoming shift team member.
- Handle guest requests promptly and efficiently displaying a...
Receptionist in Liverpool employer: Titanic Hotel
Maya Blue Wellness Centre at the Titanic Hotel offers a vibrant and supportive work environment where wellness and hospitality converge. As a Spa Manager, you will enjoy competitive benefits such as free parking, meals on duty, and generous discounts, all while being part of a team that values employee growth and well-being. Located in the heart of Liverpool, this role provides a unique opportunity to thrive in a prestigious setting dedicated to excellence in wellness services.
