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For Companies At a Glance
- Tasks: Lead and manage the Maya Blue Wellness Centre, ensuring exceptional guest service and team development.
- Company: Join the iconic Titanic Hotel Liverpool, known for its luxury and historic charm.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team dedicated to wellness and luxury service.
- Qualifications: 2+ years in luxury spa management with strong leadership and communication skills.
- Other info: Exciting opportunity for growth in a prestigious hotel setting.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a talented and passionate Wellness Centre Manager to join our exclusive Maya Blue Wellness Centre at the Titanic Hotel, Liverpool. The Titanic Hotel Liverpool is all about the restoration of one of our city’s most historic and iconic buildings. It forms part of the Stanley Dock Village development overlooking the waters of Stanley Dock.
About the Role
As Maya Blue Wellness Centre Manager you will be a professional business manager responsible for the flawless running of the Wellness Centre by continuing to develop our first class team and ensuring they provide exceptional personal guest service. You will ensure that departmental standards, goals and targets are achieved whilst ensuring the achievement of optimum profitability and maintaining the financial control of the department. You will oversee daily operations across all the Wellness facilities including treatment rooms, pool, gym and relaxation areas. You will manage customer feedback effectively to ensure continuous service and programme improvement. This role offers an exciting opportunity to join an outstanding team renowned for their approach to training, career development and progression.
What we are looking for:
- We are looking for a highly motivated individual, who has worked in a similar role.
- Confident communicator with exceptional people skills and the ability to develop your team to deliver an outstanding product and guest service.
- Passionate about your team and Wellness environment and will have previous experience of training & leading within a similar role in a quality hotel environment.
- Minimum 2 years experience in a luxury spa or wellness environment.
- Demonstrated leadership capability with a proactive, solution-focused mindset.
- Strong communication skills with the ability to lead, coach and delegate effectively.
- High attention to detail and commitment to luxury service standards.
- Basic understanding of budgets, KPIs, forecasting and operational performance.
- Experience with spa management systems and computer applications like Prem Spa, Journey etc.
- Great team leading & building skills.
- Excellent selling skills.
- Exceptional customer care skills.
- Empathy for your colleagues.
- Ability to work under pressure.
- Pride and attention to detail in your work.
- An exceptional & consistent personal presentation.
- Distinctive, professional and warm personality.
- Confidence & professionalism in dealing with high profile clients.
All applicants who are offered employment will need to provide satisfactory references and their right to live and work in the UK before their appointment is confirmed.
Locations
Maya Blue Wellness Centre Manager in Cheshire, Warrington employer: Titanic Hotel
Contact Detail:
Titanic Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maya Blue Wellness Centre Manager in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness and hospitality industry. Attend events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in style! When you get an interview, make sure you dress the part. A professional appearance goes a long way, especially in a luxury environment like Maya Blue. It shows you respect the brand and are serious about the role.
✨Tip Number 3
Prepare to impress! Research the Titanic Hotel and the Maya Blue Wellness Centre thoroughly. Know their values, services, and what sets them apart. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Maya Blue Wellness Centre Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and team leadership shine through. We want to see how passionate you are about creating a top-notch experience for our guests at Maya Blue!
Tailor Your CV: Make sure your CV highlights relevant experience in luxury spa or wellness environments. We’re looking for someone who has been in the trenches, so don’t be shy about showcasing your achievements and skills that match our needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps – we want to see your strengths without wading through too much text!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Titanic Hotel.
How to prepare for a job interview at Titanic Hotel
✨Know Your Wellness Stuff
Make sure you brush up on your knowledge of wellness trends and treatments. Familiarise yourself with the services offered at Maya Blue Wellness Centre, as well as any unique features of the Titanic Hotel. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a similar environment. Think about specific situations where you motivated your team or improved service standards. This will demonstrate your capability to manage and develop a first-class team.
✨Be Ready to Discuss Financials
Since the role involves financial control, be prepared to talk about your experience with budgets, KPIs, and operational performance. Bring examples of how you've managed these aspects in previous roles to highlight your understanding and competence.
✨Practice Your Communication Style
As a Wellness Centre Manager, you'll need exceptional communication skills. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you come across as warm and professional.