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For Companies At a Glance
- Tasks: Serve food and drinks while ensuring guest satisfaction and cleanliness.
- Company: Join a dynamic hotel team focused on exceptional hospitality.
- Benefits: Enjoy flexible hours, training opportunities, and a fun work environment.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
- Qualifications: Previous hospitality experience is a plus, but a positive attitude is key!
- Other info: Be part of a team that values core principles and personal growth.
To maintain standards of service within the Food & Beverage Department with particular attention to guest satisfaction and cleanliness
About The Role
Main duties and responsibilities :
Ensures orders of food and beverage are served promptly in accordance with hotel standards
To ensure exemplary hospitality to the guest at all times
To be fully conversant with systems and ensure that all guest bills are posted correctly
To ensure that every up-selling opportunity is acted upon
Ensuring daily that the outlet is prepared to standard service and all preparation is organised for current and following days
To work to an agreed rigid cleaning procedure
Act upon opportunities in and outside of your outlet taking ownership to remedy guests and colleague needs. In the absence of your Supervisor / Manager take the responsibility to ensure the outlet is run to the set standard
To attend all relevant training as and when required
To develop and maintain good working relationships with all departments in the hotel
To report all maintenance faults to the Maintenance Department and follow the remedy through. Report any loss or severe damage to management
To ensure minimal wastage within the food and beverage area
To show willingness to take on additional responsibilities when necessary
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To ensure total standards relating to security are maintained with emphasis on the following :
Liquor stocks
Hotel equipment
Keys
Floats
Glasses
To have a thorough knowledge of and adherence to the law with regard to the following company regulations :
Licensing laws
Fire regulations and procedures
Health and safety regulations
First aid procedures
Food hygiene regulations
To ensure that the company’s dress code and grooming policy is adhered to at all times
To undertake special duties or work outside the normal daily / weekly routine but within the overall scope of the position at the request of your Line Manager / General Manager / Deputy General Manager
Skills Needed
- Hospitality experience
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Food and Beverage Server employer: Titanic Hotel Belfastbelfast
Contact Detail:
Titanic Hotel Belfastbelfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Server
✨Tip Number 1
Familiarize yourself with the hotel’s specific food and beverage offerings. Knowing the menu inside and out will not only help you serve guests better but also allow you to confidently recommend items, enhancing your up-selling opportunities.
✨Tip Number 2
Practice your communication skills! Being able to engage with guests in a friendly and professional manner is key in hospitality. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show your enthusiasm for teamwork. Since you'll be working closely with various departments, demonstrating your ability to collaborate and maintain good relationships can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle difficult situations. Think of examples where you've successfully resolved guest complaints or worked under pressure, as this will showcase your problem-solving skills and commitment to guest satisfaction.
We think you need these skills to ace Food and Beverage Server
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food and Beverage Server position. Understand the key responsibilities and skills required, such as hospitality experience and knowledge of health and safety regulations.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality and food service. Emphasize any previous roles where you demonstrated exemplary customer service and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to guest satisfaction. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Titanic Hotel Belfastbelfast
✨Showcase Your Hospitality Experience
Be ready to share specific examples from your past roles that highlight your hospitality experience. Discuss how you ensured guest satisfaction and handled any challenges that arose.
✨Demonstrate Knowledge of Food & Beverage Standards
Familiarize yourself with the standards of service in the food and beverage industry. Be prepared to discuss how you would ensure prompt service and maintain cleanliness in the outlet.
✨Emphasize Up-selling Skills
Think of ways you can actively promote additional items to guests. Share any previous experiences where you successfully up-sold products and how it benefited the establishment.
✨Understand Company Values
Research the company's core values, particularly the TITANIC values mentioned in the job description. Be ready to explain how you embody these values in your work and interactions with guests and colleagues.
