At a Glance
- Tasks: Coordinate unforgettable weddings and events in a historic luxury hotel.
- Company: Join the Titanic Hotel Belfast, a stunning venue with rich heritage.
- Benefits: Enjoy competitive pay, flexible hours, and amazing employee perks.
- Other info: Great opportunities for career growth in a vibrant, inclusive culture.
- Why this job: Be part of a team that creates magical experiences for guests.
- Qualifications: Strong communication skills and a passion for event planning.
The predicted salary is between 12.76 - 12.76 £ per hour.
Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career? We are currently looking for a Wedding & Events Co‑Ordinator to join us!
At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure.
Job Purpose: To provide a consistent professional approach to all clients through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. To be self-motivated, able to work independently, is well organised and works well under pressure. There will be a requirement to work evenings and weekends to suit the needs of the business. This is a fixed-term maternity cover position until 2nd January 2028. The successful candidate will initially undertake the role of Christmas Co-Ordinator and will transition into the role of Wedding & Events Co‑Ordinator from January 2027.
About The Role:
- To host any promotion events at the Hotel or external site as required by the Wedding & Events Manager
- To provide quotes in line with the Sales Strategy and published literature
- Ensure all correspondence with the guest is of a high standard
- To ensure all opportunities are taken to promote products to our customers and to increase the client base
- To provide statistics as required by the Wedding & Events Manager, and Director of Sales
- Always match the product with the guest requirement, taking every opportunity to up sell
- Demonstrate the ability to create a rapport/relationship with the customer over the phone
- Communicate all changes in guest requirements to relevant hotel
- Demonstrate a willingness to use information gained from clients to other parties/central sales
- Actively seek client feedback after the events
- Ensure all comments are recorded and acted upon accordingly
- Be available as host as and when required
- Demonstrate a pro-active approach to your work
- Identify sales leads and act upon them
- Show willingness to take on additional responsibilities when necessary
- To have a good understanding of the Packages on offer
- Answer all incoming calls and handle within 8 hours
- To co‑ordinate any meetings organised by client visit to hotel
- To provide administration support for the hotel sales departments
- To attend all relevant training as and when required
- Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
- To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire Regulations and Procedures; Health and Safety Regulations; First Aid Procedures;
- To ensure that the company dress code is adhered to at all times.
- To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager/General Manager
Why Titanic Hotel Belfast?
- Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.
- Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.
- Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.
- Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
- Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.
- Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.
Your Role in Our Story: As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.
Ready to Set Sail? We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.
Company Benefits: Embrace the chance to be a part of a team where learning is as natural as breathing, and where your career trajectory is limited only by your own ambition. This isn't just a great place to work- it's a springboard for your future, a community that supports your dreams, and a foundation that builds your capabilities.
- Vacation
- Paid time off
- Retirement plan and/or pension
- Flexible schedule
- Office perks
- Employee development programs
- Employee discounts
- Free work laptop
- Referral bonus
- Competitive salary
- Family and friends rates
- Long service recognition
- Free meals during shifts
- Work With Charities
- Social Opportunities
- Employee of the Month
- Employee Recognition Scheme
£12.76 per hour Permanent Full-time
Wedding & Events Co-Ordinator employer: Titanic Hotel Belfast
Titanic Hotel Belfast is an excellent employer, offering a vibrant work culture that values teamwork and creativity in the kitchen. With opportunities for professional growth and development, our Banqueting Chef role allows you to thrive in a dynamic environment while contributing to memorable large-scale events in the heart of Northern Ireland. Join us and be part of a team that prioritises high standards and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding & Events Co-Ordinator
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Wedding & Events Co-Ordinator
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Titanic Hotel Belfast
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Titanic Hotel Belfast. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
