At a Glance
- Tasks: Lead dining operations and ensure exceptional customer service at Titanic Hotel Belfast.
- Company: Titanic Hotel Belfast is a luxury hotel steeped in history, located in the birthplace of the Titanic.
- Benefits: Enjoy competitive salaries, professional development opportunities, and a vibrant, inclusive workplace culture.
- Why this job: Be part of a legacy, creating unforgettable experiences in a stunning historic setting.
- Qualifications: Hospitality experience preferred; must have the right to work in the UK.
- Other info: Join a team that values diversity and sustainability while celebrating Belfast's maritime heritage.
The predicted salary is between 28800 - 42000 £ per year.
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Job Description
Job Description
Location: Titanic Hotel Belfast, 8 Queen’s Road,
Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?
We are currently looking for a Restaurant Manager to join us!
At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.
Job Purpose
As Restaurant Manager, you will be responsible for managing operations to deliver an exceptional guest and team member experience; manage, train, and develop team members, and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards.
About The Role
Main duties and responsibilities:
- Manage dining operations
- Maintain exceptional levels of customer service
- Ensuring adequate staffing to cover the business. Deploying staff in an efficient way to ensure all mis-en-place is in place for oncoming shifts
- Manage, train and develop the team
- Work within budgeted guidelines in relation to payroll, setting correct work schedules
- Drive sales to maximise budgeted revenue
- Oversee departmental manpower planning and recruitment
- To maintain and improve food and beverage profits by monitoring wastage and breakages and implementing remedial actions
- Display a pro-active and consistent approach to stock control, cost control and cash control
- Develop menus with other members of Food and Beverage team
- Incentivise team members to maximize sales and revenue
- To carry out appraisals/job chats and reviews as per the company appraisals system
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- To attend and contribute to all daily/weekly team meetings
- To carry out Duty Management shifts as required
- Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To have a thorough knowledge of and adherence to the law regarding the following company regulations:
- Licensing laws
- Health and safety regulations
- Food handling and hygiene regulations
- Fire regulations and procedures
- First aid procedures
- To be a good example of the company dress code and appearance standards – ensuring that your team fully comply with these
- To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Deputy General Manager/General Manager
Skills Needed
About The Company
Why Titanic Hotel Belfast?
- Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.
- Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.
- Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.
- Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
- Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.
- Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.
Company Culture
Your Role in Our Story
As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.
Whether you\’re starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it\’s a place where you can be part of something truly monumental.
Ready to Set Sail?
We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.
Join the Legacy of Excellence at Titanic Hotel Belfast
Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast\’s maritime heritage in the world-renowned Titanic Quarter.
Required Criteria
- Right to work in the UK
Desired Criteria
- Hospitality experience
Closing DateThursday 31st July, 2025
Contract Typefulltime
SalaryBased on Experience
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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Restaurant Manager employer: Titanic Hotel Belfast
Contact Detail:
Titanic Hotel Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the Titanic Hotel's history and values. Understanding the hotel's heritage and commitment to exceptional service will help you connect with the team and demonstrate your passion for the role during interviews.
✨Tip Number 2
Network within the hospitality industry in Belfast. Attend local events or join relevant online groups to meet professionals who might provide insights or referrals that could boost your chances of landing the job.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples from your past experiences where you successfully managed a team or improved customer satisfaction. This will highlight your suitability for the Restaurant Manager position.
✨Tip Number 4
Prepare thoughtful questions about the restaurant operations and team culture at Titanic Hotel Belfast. This not only shows your genuine interest but also helps you assess if the environment aligns with your career goals.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Restaurant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to manage teams and improve customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for working at Titanic Hotel Belfast. Mention specific aspects of the hotel that appeal to you and how you can contribute to their mission of providing exceptional guest experiences.
Showcase Your Leadership Skills: Highlight any previous leadership roles you've held, particularly in restaurant or hospitality settings. Provide examples of how you've successfully managed teams, improved operations, or enhanced customer satisfaction to demonstrate your suitability for the role.
How to prepare for a job interview at Titanic Hotel Belfast
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to ensure guest satisfaction, as this aligns with the hotel's commitment to outstanding service.
✨Demonstrate Leadership Skills
As a Restaurant Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed team members in the past. Highlight your ability to motivate staff and create a positive work environment.
✨Know the Company’s Heritage
Familiarise yourself with the history of the Titanic Hotel Belfast and its significance. Being knowledgeable about the hotel's heritage will show your genuine interest in the role and help you connect with the company's values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to manage difficult guests or resolve operational issues, and be ready to discuss how you handled them effectively.