At a Glance
- Tasks: Serve food and drinks while ensuring guests have an unforgettable experience.
- Company: Join the Titanic Hotel Belfast, a luxury heritage hotel with a vibrant atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Dynamic team environment with training and development opportunities.
- Why this job: Be part of a historic venue and create memorable moments for guests.
- Qualifications: Friendly attitude and a passion for hospitality.
The predicted salary is between 18900 - 23100 £ per year.
Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career? We are currently looking for a Food and Beverage Server to join us!
At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable.
Job purpose:
To maintain standards of service within the Food & Beverage Department with particular attention to guest satisfaction and cleanliness.
About The Role
Main duties and responsibilities:
- Ensures orders of food and beverage are served promptly in accordance with hotel standards.
- To ensure exemplary hospitality to the guest at all times.
- To be fully conversant with systems and ensure that all guest bills are posted correctly.
- To ensure that every up-selling opportunity is acted upon.
- Ensuring daily that the outlet is prepared to standard service and all preparation is organised for current and following days.
- To work to an agreed rigid cleaning procedure.
- Act upon opportunities in and outside of your outlet taking ownership to remedy guests and colleague needs.
- In the absence of your Supervisor/Manager take the responsibility to ensure the outlet is run to the set standard.
- To attend all relevant training as and when required.
- To develop and maintain good working relationships with all departments in the hotel.
- To report all maintenance faults to the Maintenance Department and follow the remedy through.
- Report any loss or severe damage to management.
- To ensure minimal wastage within the food and beverage area.
- To show willingness to take on additional responsibilities when necessary.
- Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display.
- To ensure total standards relating to security are maintained with emphasis on the following: Liquor stocks, Hotel equipment, Keys, Floats, Glasses.
- To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Licensing laws, Fire regulations and procedures, Health and safety regulations, First aid procedures, Food hygiene regulations.
- To ensure that the company’s dress code and grooming policy is adhered to at all times.
- To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/General Manager/Deputy General Manager.
Food and Beverage Server employer: Titanic Hotel Belfast
Titanic Hotel Belfast is an excellent employer, offering a vibrant work culture that values teamwork and creativity in the kitchen. With opportunities for professional growth and development, our Banqueting Chef role allows you to thrive in a dynamic environment while contributing to memorable large-scale events in the heart of Northern Ireland. Join us and be part of a team that prioritises high standards and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Server
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Titanic Hotel Belfast. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Titanic Hotel Belfast
Don't be shy about reaching out to Titanic Hotel Belfast directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Server
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Titanic Hotel Belfast and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Titanic Hotel Belfast
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
