Housekeeping Supervisor in Belfast

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

We are currently looking for a Housekeeping Supervisor to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

Job purpose:

To assist the Housekeeping Manager in the effective operation of the housekeeping department, ensuring that all company standards of quality and cleanliness are maintained at all times whilst meeting the needs of the business

Main duties and responsibilities:

• To ensure all bedrooms are serviced/checked and laid out to the Company’s standards and given back to Reception promptly

• To ensure all corridors and service rooms are cleaned to the Company’s standards

• To ensure all maintenance requests are reported to the Maintenance Department promptly and, where necessary followed up

• To ensure all service rooms are well stocked with clean linen

• To check all vacant rooms on allocated floors and notify Reception of any changes

• To ensure good working relations with all other team members

• To cover shifts as per rotas

• To ensure special instructions are adhered to

• To implement necessary tasks of the day

• To prepare and maintain, with the Housekeeping Manager, spring cleaning programme, mattress turning schedule, special cleaning plans etc

• To report any suspicious incidents – including security risks and unusual persons in the corridors etc.

• To attend any training sessions, as required

• To assist the Housekeeping Manager in developing the team

• Allocate tasks/work load

• To assist the Housekeeping Manager to control cost ensuring that the department hits its budget targets

• To build up a good working relationship with the departments suppliers

• Attend/contribute to all relevant meetings

  To ensure that your department has a good working relationship with all the other areas of the hotel

• Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display

• To have a thorough knowledge of and adherence to the law regarding the following company regulations:

  • Fire regulations and procedures

  • Health and safety regulations

  • First aid procedures

• To be a good example of the company dress code and appearance standards – ensuring that your team fully comply with these

• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager

What you will need