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- Tasks: Lead daily operations and enhance service standards across all departments.
- Company: Titanic Hotel Belfast, a historic venue with modern elegance.
- Benefits: Competitive salary, professional development, and exceptional employee benefits.
- Why this job: Be part of an iconic legacy while creating unforgettable guest experiences.
- Qualifications: Strong leadership skills and experience in hospitality management.
- Other info: Join a diverse team committed to sustainability and employee growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Titanic Hotel Belfast, 8 Queen's Road
Job Purpose: To assume the day to day responsibility for the efficient operation of all departments and the wider business generally, particularly in the absence of the General Manager.
About The Role
- Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures and skills development.
- Be directly involved in developing and executing revenue strategies and sales initiatives – whilst continually developing your teams to do the same.
- Ensure constructive team communication with emphasis on structured training and development to improve service standards.
- Co-ordinate and control with initiative all issues relating to costs, expenses, wastage, breakages, security and stock control.
- Ensure you have a visible and involved presence across all areas, actively seeking feedback and updates on a daily basis – coaching your management team as a matter of routine.
- Pro-actively assess risks to the business – next shifts, next day, next month etc.
- In conjunction with the Heads of Department / Team Leaders ensure recruitment, training, development and staffing levels are as required.
- Continuously analyse actual standards observed against department standards. Demonstrate a pro-active approach to delivering company and operational standards and actively challenge deviation.
- Continuously report pro-actively on risks and opportunities to the General Manager so that insight is created for team decision making.
- To be able to act with initiative, planning for the future and possible consequences. Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible.
- To develop interactive customer relations and to be aware of any possible future requirements. Relay information and ideas to the General Manager for the enhancement of customer expectation.
- To support with initiative and commitment the overall objectives of the business in terms of both revenues, costs and teamwork – developing your personal competency levels.
- To carry out appraisals/job chats as per the company appraisal system.
- To build a consensus and negotiate mutually beneficial solutions to problems.
- To be fully conversant with disciplinary procedures and all other relevant human resources practices e.g. sickness/absenteeism.
About The Company
- Why Titanic Hotel Belfast?
- Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.
- Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.
- Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.
- Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
- Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.
- Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.
Company Culture
Your Role in Our Story: As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.
Whether you're starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it’s a place where you can be part of something truly monumental.
Ready to Set Sail? We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.
Join the Legacy of Excellence at Titanic Hotel Belfast: Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast's maritime heritage in the world-renowned Titanic Quarter.
Required Criteria
Desired Criteria
Closing Date: Wednesday 11th March, 2026
Contract Type: fulltime
Salary: Based on Experience
Deputy General Manager in Belfast employer: Titanic Hotel Belfast
Contact Detail:
Titanic Hotel Belfast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Belfast
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values and mission, especially around service and teamwork. This way, you can show how you fit right in with their vibe!
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound genuine, not like a robot! Think about how your past experiences align with their key responsibilities.
✨Tip Number 3
Don’t just sit back during the interview; engage with your interviewers! Ask insightful questions about their revenue strategies or team development. It shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
After the interview, send a quick thank-you note. Mention something specific from your chat to remind them of your conversation. It’s a nice touch that keeps you on their radar!
We think you need these skills to ace Deputy General Manager in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your passion aligns with our commitment to outstanding service and creating unforgettable experiences for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Deputy General Manager role. We love seeing how your unique background can contribute to our team at Titanic Hotel Belfast.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your achievements and qualifications effectively without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Titanic Hotel Belfast
✨Know the Company Inside Out
Before your interview, dive deep into the Titanic Hotel Belfast's history and values. Understand their commitment to service and sustainability, and think about how your experience aligns with their ethos. This will show your genuine interest and help you connect with the interviewers.
✨Demonstrate Leadership Skills
As a Deputy General Manager, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led teams, improved service standards, or developed training programmes. Be ready to discuss how you can foster a positive team culture and drive performance.
✨Be Proactive in Problem-Solving
The role requires a proactive approach to assessing risks and opportunities. Think of specific instances where you've identified potential issues before they arose and implemented solutions. This will highlight your ability to think ahead and manage operations effectively.
✨Engage with the Interviewers
Make sure to ask insightful questions during your interview. Inquire about their current challenges, team dynamics, or future goals. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
