Visitor Experience Crew with Guiding in Lisburn

We want every one of our visitors to enjoy an unforgettable experience when they walk through the doors of Titanic Belfast. As a member of our Visitor Experience Crew, you will have responsibility for interacting with visitors throughout the Titanic Belfast and SS Nomadic Visitor Experience, including implementing policies and procedures relating to all aspects of the experience, and always providing an excellent service to guests. This role of Visitor Experience Crew with Guiding will welcome our quests and support their journey through the Titanic Experience as well as providing guided tours to visitors, deliver first person narratives, and will facilitate workshops and tours for Education groups. If you have a genuine passion for our story, our character and unique customer experiences, then help us continue the rich story of Titanic and build a great career in the process. This is a chance to be involved in an ambitious, truly one-of-a-kind team and embrace the spirit of Titanic. Successful applicants will benefit from the ability to participate in the Heritage Content Creation Scheme for which they can receive remuneration in addition to their basic salary (eligibility criteria apply). A robust benefits package includes generous incremental holiday allowances and company sick pay scheme, access to a Private GP service, employee assistance programme and a range of benefits and discounts with high street and local partner organisations. TPBN1_NI