Titanic Belfast is seeking a Customer Engagement Coordinator to join our Communications function. You will manage customer requests, queries, complaints and comments across channels, delivering world-class service to our guests and acting as a Brand Ambassador.
Working primarily Monday to Friday with one weekend in four, you will support VSAT reporting and, in quieter periods, desk-based research to provide insights across the business and strengthen the Voice of the Customer across all
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Customer Experience & Brand Advocate employer: Titanic Belfast
Titanic Belfast is an exceptional employer, offering a vibrant work culture that celebrates creativity and collaboration in one of the most iconic locations in Ireland. With opportunities for professional growth and development, employees enjoy a range of benefits including paid holidays, a company pension, and unique experiences promoting Belfast on a global stage. Join us to be part of a dedicated team that creates unforgettable experiences for visitors while enjoying a supportive environment that values your contributions.
