At a Glance
- Tasks: Support investor operations, handle queries, and improve processes in a dynamic team.
- Company: Titanbay is revolutionising private market investing for wealth managers and their clients.
- Benefits: Enjoy 28 days holiday, employee share options, private health insurance, and flexible benefits.
- Other info: Join a diverse team committed to transparency and accountability in a fast-paced environment.
- Why this job: Kickstart your career in fintech with hands-on experience and a culture of innovation.
- Qualifications: Recent graduates with a curious mindset and strong communication skills are encouraged to apply.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Investor Services Associate role at Titanbay
Join to apply for the Investor Services Associate role at Titanbay
About Titanbay
At Titanbay, we are on a mission to open up private market investing for wealth managers, private banks and their customers. We are deeply committed to delivering unmatched value and service to our clients by offering innovative solutions that empower our customers to navigate private markets with confidence and success.
About Titanbay
At Titanbay, we are on a mission to open up private market investing for wealth managers, private banks and their customers. We are deeply committed to delivering unmatched value and service to our clients by offering innovative solutions that empower our customers to navigate private markets with confidence and success.
Our ethos revolves around customer obsession and our ability to solve difficult problems well for our customers. We believe in fostering a culture of transparency, integrity, and accountability where every team member is empowered to take ownership, act with urgency and earn the trust of our colleagues, clients, and partners.
Join us on our journey to reshape the future of private market investing and unlock new opportunities for wealth managers and investors alike.
About The Role
This is an ideal opportunity for a recent graduate with a strong sense of curiosity, drive and eagerness to learn. You’ll be an integral part of the Investor Services team, helping to deliver a best-in-class experience to our investors and partners. You\'ll work hands-on across our onboarding, KYC/AML and investor servicing workflows, while also contributing to operational improvement projects that support the scalability of our business.
This is a unique launchpad for a career in private markets and fintech operations, with exposure to cross-functional collaboration, data analysis, automation and project delivery.
Responsibilities
- Support and improve core investor operations such as onboarding, AML and KYC checks
- Handle investor queries with professionalism and care, ensuring a high-quality experience
- Contribute to projects aimed at process improvement and automation to drive scalability
- Collaborate closely with Product, Engineering and Compliance teams to implement new tools and solutions
- Analyse operational data to identify bottlenecks and propose enhancements
- Document and enhance internal processes to ensure efficiency and consistency
We don’t expect you to have it all and what matters most is your attitude and potential. You’re likely to be a good fit if you have:
- A recent degree with a strong academic record
- A curious mindset with a desire to continuously improve how things work
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Confidence working with data and tools (Excel, CRMs, or equivalent platforms)
- A proactive, can-do attitude and the ability to thrive in a fast-paced environment
- Willingness to take ownership and drive results with a sense of urgency
- An interest in developing a career within financial services, particularly private markets and fintech
- 28 days holiday per annum + Bank holidays, with the option to roll up to 5 days per annum.
- Employee Share Options.
- Private Health insurance.
- Private Dental cover.
- Life Insurance, 3x salary.
- Flexible benefit allowance.
- Employee Assistance Program (EAP) support.
- Company pension.
- ParentPromise Digital new parent support.
- Salary sacrifice options for cycle-to-work, workplace nursery, home, and tech.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
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IT Services and IT Consulting
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#J-18808-LjbffrInvestor Services Associate in London employer: Titanbay
At Titanbay, we pride ourselves on being an exceptional employer that champions a culture of transparency, integrity, and accountability. Our commitment to employee growth is evident through our comprehensive benefits package, including generous holiday allowances, private health insurance, and share options, all designed to support your career journey in the dynamic field of private markets and fintech. Join us in London, where you'll be part of a collaborative team dedicated to reshaping the future of investing, while enjoying a vibrant work environment that encourages curiosity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Investor Services Associate in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Titanbay. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Titanbay.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Titanbay. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Investor Services Associate in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Titanbay and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Titanbay how you can be a team player!
How to prepare for a job interview at Titanbay
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Titanbay.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Titanbay's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
