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- Tasks: Support the administration of employee benefits schemes and ensure high accuracy and compliance.
- Company: Join Titan Wealth, a rapidly expanding company with a dynamic and innovative culture.
- Benefits: Enjoy competitive salary, private medical insurance, and flexible working options.
- Other info: Inclusive environment with opportunities for career growth and development.
- Why this job: Be part of a team that helps businesses achieve their financial goals while gaining valuable experience.
- Qualifications: Experience in administration or client support, strong attention to detail, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth, focusing on providing best‑in‑class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals.
We’re looking for an organised and detail‑driven Client Support Administrator to join our Risk & Reward / Employee Benefits team on a part‑time basis. You’ll play a key role supporting the day‑to‑day and annual administration of Group Income Protection (GIP) and Group Life Assurance (GLA) schemes for a key client, ensuring a high standard of accuracy, service and compliance. This opportunity is part‑time offering 21 hours per week – Monday to Friday (can be discussed).
Day‑to‑Day Responsibilities
- Processing joiners and leavers accurately and within agreed service levels
- Maintaining internal change trackers to ensure full auditability
- Completing monthly invoicing with a strong focus on accuracy and timeliness
- Responding to scheme and member queries via email and phone
- Supporting claims administration for GLA and GIP, liaising with insurers and internal stakeholders
Annual Responsibilities
- Collating renewal data from franchisees
- Reviewing year‑on‑year data to identify and resolve discrepancies
- Supporting advisers with data updates following scheme changes or upsells
- Completing account checking to ensure scheme accuracy
- Supporting annual invoicing and commission reconciliation
Qualifications
- Previous experience in an administration or client support role within employee benefits
- Strong attention to detail and confidence working with data
- Experience managing multiple tasks and working to deadlines
- Clear and professional written and verbal communication skills
- A collaborative approach with the confidence to work with internal and external stakeholders
- Awareness of regulatory expectations, including Treating Customers Fairly (TCF) and Consumer Duty
Company Values
- Creativity: We recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.
- Commitment: We are a team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.
- Collaboration: We need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.
Benefits
- Competitive salary
- Private Medical Insurance post probation
- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
- 25 days Annual Leave (plus buy and sell up to 5 days)
- Office Christmas close (3 days)
- Life Assurance
- Health cash plan
- Hybrid working
- Discretionary performance related bonus
- Employee Assistance Programme
- Lunch and snacks provided in the Bristol office
- And lots of flexible benefits to choose from!
The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job‑related activities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Part-Time Employee benefits administrator in Bristol employer: Titan Wealth
Contact Detail:
Titan Wealth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Employee benefits administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a part-time role. You never know who might have the inside scoop on opportunities at Titan Wealth or similar companies.
✨Tip Number 2
Prepare for interviews by researching Titan Wealth’s values and services. Show us that you understand our mission and how you can contribute to the team. Tailor your responses to highlight your experience in employee benefits and client support – we love a candidate who knows their stuff!
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with clients and internal stakeholders, being clear and professional is key. Try mock interviews with friends or family to get comfortable articulating your thoughts and experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Titan Wealth. Let’s make it happen!
We think you need these skills to ace Part-Time Employee benefits administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Client Support Administrator. Highlight your experience in administration and client support, especially within employee benefits, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in working with Titan Wealth and how your skills align with our mission. Keep it professional but let your personality come through!
Showcase Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We want to see that you can maintain high standards of accuracy right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Titan Wealth!
How to prepare for a job interview at Titan Wealth
✨Know Your Stuff
Before the interview, make sure you understand the basics of employee benefits and the specific schemes mentioned in the job description, like Group Income Protection and Group Life Assurance. Familiarise yourself with Titan Group's services and values to show that you're genuinely interested.
✨Show Off Your Organisational Skills
Since the role requires strong attention to detail and the ability to manage multiple tasks, prepare examples from your past experience where you've successfully juggled various responsibilities. Be ready to discuss how you maintain accuracy and meet deadlines.
✨Communicate Clearly
Practice your verbal and written communication skills. You might be asked to explain complex information simply, so think about how you can convey your ideas clearly. Consider preparing a few questions to ask about the team and their processes to demonstrate your engagement.
✨Emphasise Teamwork
Titan values collaboration, so be prepared to share examples of how you've worked effectively in a team. Highlight any experiences where you’ve collaborated with internal or external stakeholders to achieve a common goal, showcasing your ability to work well with others.