Outdoor Gear Specialist & Customer Experience Advocate
Outdoor Gear Specialist & Customer Experience Advocate

Outdoor Gear Specialist & Customer Experience Advocate

Full-Time 26400 - 26400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and help customers choose the best outdoor gear.
  • Company: Join Tiso, a leading outdoor gear retailer with a passion for adventure.
  • Benefits: Earn £12.71 per hour, enjoy discounts, gym memberships, and a pension scheme.
  • Other info: Receive extensive training and grow your career in a vibrant team.
  • Why this job: Combine your love for the outdoors with a rewarding customer experience role.
  • Qualifications: A passion for outdoor activities and a friendly attitude are essential.

The predicted salary is between 26400 - 26400 £ per year.

Tiso is hiring a Full-Time Sales Assistant in Edinburgh to join their team. The successful candidate will provide excellent customer service, maintain shop standards, and assist customers in selecting outdoor gear.

Candidates should have a passion for outdoor activities and a friendly demeanor.

The position offers a base pay of £12.71 per hour, extensive training, a company pension scheme, and various employee benefits, including a generous discount on products and gym memberships.

Outdoor Gear Specialist & Customer Experience Advocate employer: Tiso

Tiso is an exceptional employer that fosters a vibrant work culture centred around a shared passion for the outdoors. Located in the heart of Edinburgh, employees benefit from extensive training, a competitive salary, and a generous discount on outdoor gear, alongside opportunities for personal growth and development within the company. With a commitment to employee well-being, Tiso also offers gym memberships and a supportive team environment, making it an ideal place for those looking to thrive in a rewarding retail career.
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Contact Detail:

Tiso Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outdoor Gear Specialist & Customer Experience Advocate

✨Tip Number 1

Get to know the company! Research Tiso and their products so you can chat confidently about outdoor gear during your interview. Show us your passion for the outdoors and how it aligns with their values.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve helped someone find the right gear or resolved an issue. We want to see how you handle real-life situations, so be ready to share those stories.

✨Tip Number 3

Dress the part! When you come in for your interview, wear something that reflects your love for the outdoors. It shows you’re not just a fan of the products but also understand the lifestyle.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Outdoor Gear Specialist & Customer Experience Advocate

Customer Service
Sales Skills
Product Knowledge
Passion for Outdoor Activities
Communication Skills
Teamwork
Attention to Detail
Friendly Demeanor
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for the outdoors shine through! Share your experiences with outdoor activities and how they’ve shaped your understanding of customer needs.

Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience in sales or customer service, and don’t forget to mention any specific outdoor gear knowledge you have!

Be Friendly and Approachable: Since the role is all about customer experience, use a friendly tone in your application. We want to see that you can connect with customers and create a welcoming atmosphere.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Tiso

✨Know Your Gear

Familiarise yourself with the outdoor gear Tiso offers. Be ready to discuss your favourite products and how they can benefit customers. Showing genuine enthusiasm for the gear will help you connect with the interviewers.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about creating a fantastic experience for shoppers.

✨Demonstrate Your Passion for the Outdoors

Share your personal experiences with outdoor activities. Whether it's hiking, climbing, or camping, let your passion shine through. This will show that you're not just a fit for the job, but also a great cultural match for Tiso.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how Tiso supports its employees' growth. This shows your interest in the company and the role.

Outdoor Gear Specialist & Customer Experience Advocate
Tiso

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