Outdoor Gear Specialist & Customer Experience Advocate in Edinburgh
Outdoor Gear Specialist & Customer Experience Advocate

Outdoor Gear Specialist & Customer Experience Advocate in Edinburgh

Edinburgh Full-Time 26400 - 26400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and help customers choose the best outdoor gear.
  • Company: Join Tiso, a leading outdoor retailer with a passion for adventure.
  • Benefits: Earn £12.71 per hour, enjoy discounts, gym memberships, and a pension scheme.
  • Other info: Receive extensive training and grow your career in a vibrant team.
  • Why this job: Combine your love for the outdoors with a rewarding customer experience role.
  • Qualifications: A passion for outdoor activities and a friendly attitude are essential.

The predicted salary is between 26400 - 26400 £ per year.

Tiso is hiring a Full-Time Sales Assistant in Edinburgh to join their team. The successful candidate will provide excellent customer service, maintain shop standards, and assist customers in selecting outdoor gear.

Candidates should have a passion for outdoor activities and a friendly demeanor.

The position offers:

  • Base pay of £12.71 per hour
  • Extensive training
  • Company pension scheme
  • Various employee benefits, including a generous discount on products and gym memberships

Outdoor Gear Specialist & Customer Experience Advocate in Edinburgh employer: Tiso

Tiso is an exceptional employer that fosters a vibrant work culture centred around a shared passion for the outdoors. Located in the heart of Edinburgh, employees benefit from extensive training, a competitive salary, and a generous discount on outdoor gear, alongside opportunities for personal growth and development within the company. With a commitment to employee well-being, Tiso also offers gym memberships and a supportive team environment, making it a rewarding place to build a career in retail.
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Contact Detail:

Tiso Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outdoor Gear Specialist & Customer Experience Advocate in Edinburgh

✨Tip Number 1

Get to know the company! Research Tiso and their products so you can chat confidently about outdoor gear during your interview. Show us your passion for the outdoors and how it aligns with their values.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve helped someone find the right gear or resolved an issue. We want to see how you handle real-life situations, so be ready to share those stories.

✨Tip Number 3

Dress the part! When you come in for your interview, wear something that reflects the outdoor lifestyle. It shows you’re not just a fan of the gear but also embody the spirit of the brand.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Outdoor Gear Specialist & Customer Experience Advocate in Edinburgh

Customer Service
Sales Skills
Product Knowledge
Passion for Outdoor Activities
Communication Skills
Teamwork
Attention to Detail
Friendly Demeanor
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for the outdoors shine through! Share your experiences with outdoor activities and how they’ve shaped your understanding of customer needs.

Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience in sales or customer service, and don’t forget to mention your familiarity with outdoor gear!

Be Friendly and Approachable: Since the role is all about customer experience, use a friendly tone in your application. We want to see that you can connect with customers just as well on paper as you would in person.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Tiso

✨Know Your Gear

Familiarise yourself with the outdoor gear Tiso offers. Research the latest products and trends in outdoor activities. This will not only impress your interviewers but also help you answer questions about customer needs effectively.

✨Show Your Passion

Be ready to share your personal experiences with outdoor activities. Whether it's hiking, climbing, or camping, your enthusiasm will shine through and demonstrate that you're a great fit for the role.

✨Customer Service Scenarios

Prepare for situational questions about customer service. Think of examples where you've gone above and beyond for a customer. This will showcase your ability to maintain shop standards and provide excellent service.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities or how Tiso supports its employees' growth. This shows you're serious about being part of their team.

Outdoor Gear Specialist & Customer Experience Advocate in Edinburgh
Tiso
Location: Edinburgh

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