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For Companies At a Glance
- Tasks: Lead the evolution of the Order Management System, enhancing bookings and customer service.
- Company: Join a leading travel industry innovator committed to exceptional customer experiences.
- Benefits: Enjoy a hybrid work model, competitive salary, and additional perks.
- Why this job: Make a meaningful impact on a core platform while driving product innovation and efficiency.
- Qualifications: 5+ years in product management with strong analytical and communication skills required.
- Other info: Experience in travel or e-commerce is preferred; familiarity with Agile practices is a plus.
The predicted salary is between 70000 - 90000 £ per year.
Location: London (Hybrid - 2 Days/Week)
Salary: £70,000-£90,000 + benefits
We are hiring on behalf of a leading name in the travel industry, known for their innovation and commitment to delivering exceptional customer experiences. As they continue to grow, they are looking for a Senior Product Manager to lead the evolution of their Order Management System, driving improvements across bookings, payments, fulfilment, and customer service.
This is your opportunity for an experienced Product Manager to have a meaningful impact on a core platform used across the business, with a clear focus on internal efficiency and customer value.
Responsibilities:
- Define and drive the product vision for the order management system, with a focus on financial data flow and fulfilment.
- Lead customer discovery initiatives to deeply understand problems and validate solutions.
- Own the product roadmap, using evidence-based prioritisation and outcome-focused planning.
- Collaborate cross-functionally with engineering, design, data, marketing, and commercial teams to deliver impactful solutions.
- Build strong stakeholder relationships, communicating priorities, progress, and results effectively.
- Manage the entire product lifecycle, from ideation to sunset.
- Define and monitor product KPIs with a strong focus on operational and financial accuracy.
- Drive product innovation through experimentation and deep market understanding.
- Continuously improve Agile practices and champion a strong product culture.
What We Are Looking For:
- 5+ years as a product manager, with tenures in a senior or strategic role.
- Proven experience shipping successful, customer-facing digital products.
- Strong analytical and decision-making skills.
- Excellent communication and stakeholder management capabilities.
- Experience leading in a cross-functional Agile environment.
- Deep empathy for users and a passion for problem-solving.
- Familiarity with tools like JIRA, Figma, and modern product management platforms.
Preferred experience:
- Background in travel, tourism, or e-commerce platforms (order management or reservation systems).
- Knowledge of Agile development and outcome-driven frameworks like OKRs or dual-track Agile.
- CSPO or equivalent product management certification.
If you are a Senior Product Manager who can lead strategic initiatives in a customer-centric environment, apply now and help shape the future of travel tech.
Senior Product Manager employer: Tiro Partners
Contact Detail:
Tiro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Network with professionals in the travel and tech industries. Attend industry events, webinars, or meetups to connect with potential colleagues or mentors who can provide insights into the company culture and expectations for a Senior Product Manager.
✨Tip Number 2
Familiarise yourself with the latest trends in order management systems and customer experience within the travel sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven product innovation and improved customer experiences in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your familiarity with Agile methodologies and tools like JIRA and Figma. Be ready to explain how you've successfully implemented these practices in past projects, as this is crucial for the role.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in the travel or e-commerce sectors. Emphasise your achievements in leading successful digital products and your familiarity with Agile methodologies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the travel industry and how your skills align with the responsibilities of the Senior Product Manager role. Mention specific examples of how you've driven product innovation and improved customer experiences in previous roles.
Showcase Your Analytical Skills: Provide examples in your application that demonstrate your strong analytical and decision-making skills. Highlight any experience you have with defining and monitoring product KPIs, as well as your ability to use data to drive product strategy.
Highlight Cross-Functional Collaboration: Illustrate your experience working collaboratively with engineering, design, and marketing teams. Use specific examples to show how you've effectively communicated priorities and results to stakeholders in a cross-functional Agile environment.
How to prepare for a job interview at Tiro Partners
✨Showcase Your Product Vision
Be prepared to discuss your vision for the Order Management System. Highlight how you would define and drive this vision, focusing on financial data flow and fulfilment. Use examples from your past experiences to illustrate your approach.
✨Demonstrate Customer Empathy
Since understanding user needs is crucial, come equipped with examples of how you've led customer discovery initiatives. Share specific instances where you validated solutions based on user feedback, showcasing your deep empathy for users.
✨Highlight Cross-Functional Collaboration
Prepare to discuss your experience working in cross-functional teams. Emphasise how you've collaborated with engineering, design, and marketing to deliver impactful solutions, and be ready to share how you communicated priorities and progress effectively.
✨Discuss Your Analytical Skills
As a Senior Product Manager, strong analytical skills are essential. Be ready to talk about how you've defined and monitored product KPIs in the past, focusing on operational and financial accuracy. Use data-driven examples to demonstrate your decision-making process.
