At a Glance
- Tasks: Lead Jira Service Management architecture and integrations for a mission-driven organisation.
- Company: Join a well-funded organisation scaling its operational tech stack.
- Benefits: Remote work, competitive salary, and a chance to make a real impact.
- Other info: Great opportunity for career growth in a dynamic, supportive environment.
- Why this job: Shape workflows and connect systems while working with cutting-edge technology.
- Qualifications: Experience in Jira Cloud, JSM configuration, and CRM integrations required.
The predicted salary is between 55042 - 67274 £ per year.
We're looking for a hands-on Jira Service Management and Integration Specialist to join a well-funded, mission-driven organisation scaling up its operational tech stack. You'll take the lead on JSM architecture and integrations, connecting Jira Cloud with CRM and backend systems via APIs and webhooks, and designing workflows that actually work for the operational teams using them day to day.
What we're after:
- Deep Jira Cloud / JSM configuration experience (workflows, request types, permissions, automation)
- Proven track record integrating JSM with CRMs (HubSpot preferred) or custom backend systems, including retries, error handling and sync patterns
- Experience supporting customer-facing service teams (portals, email ingestion, notifications)
- Comfortable translating messy real-world processes into clean platform design
- Strong communicator, equally at home with developers and non-technical operational teams
Nice to have:
- HubSpot or comparable CRM exposure
- JSM Assets experience
- Atlassian certifications
- Background in healthcare, research or another highly governed sector
Atlassian Consultant in London employer: Tiro Partners
Join a dynamic and innovative datacentre developer in London, where you will have the opportunity to lead the design of cutting-edge mission critical infrastructure. With a strong focus on employee growth and a collaborative work culture, this role offers competitive compensation, including bonuses and equity, as well as the chance to shape the future of digital infrastructure on an international scale. Embrace the unique advantages of working in a hybrid environment that promotes flexibility and work-life balance while being part of a team backed by a major energy provider.
