JSM & Integration Specialist | Atlassian | Jira |12-Month Contract | Inside IR35 | remote UK
We're looking for a hands-on Jira Service Management and Integration Specialist to join a well-funded, mission-driven organisation scaling up its operational tech stack.
You'll take the lead on JSM architecture and integrations, connecting Jira Cloud with CRM and backend systems via APIs and webhooks, and designing workflows that actually work for the operational teams using them day to day.
What we're after:
- Deep Jira Cloud / JSM configuration experience (workflows, request types, permissions, automation)
- Proven track record integrating JSM with CRMs (HubSpot preferred) or custom backend systems, including retries, error handling and sync patterns
- Experience supporting customer-facing service teams (portals, email ingestion, notifications)
- Comfortable translating messy real-world processes into clean platform design
- Strong communicator, equally at home with developers and non-technical xiskglj operational teams
Nice to have:
- HubSpot or comparable CRM exposure
- JSM Assets experience
- Atlassian certifications
- Background in healthcare, research or another highly governed sector
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
JSM & Integration Specialist | Atlassian | Jira |12-Month Contract | Inside IR35 | remote UK
Atlassian Consultant in Gloucester employer: Tiro Partners
Join a dynamic and mission-driven organisation that values innovation and collaboration, offering you the chance to lead in Jira Service Management and integrations from the comfort of your home in the UK. With a strong focus on employee growth, you'll have access to continuous learning opportunities and a supportive work culture that encourages creativity and problem-solving. This role not only allows you to make a meaningful impact but also provides the flexibility and resources needed to thrive in a rapidly evolving tech landscape.
