At a Glance
- Tasks: Connect customers with top-tier automotive solutions and manage service requests.
- Company: Proudly Canadian owned Attersley Tirecraft, focused on exceptional service.
- Benefits: Competitive hourly wage, health benefits, birthday off, and future ownership opportunities.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in retail or automotive, strong communication skills, and a valid driver's license.
The predicted salary is between 33079 - 40429 £ per year.
- Service Advisor
- Attersley Tirecraft, Peterborough ON
Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services.
We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service?
Join our team as a Service Advisor and experience the thrill of connecting customers with top-tier automotive solutions.
Your passion for problem-solving and customer care will shine as you navigate clients through service needs.
Step into a dynamic role where your expertise meets unparalleled service!
We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.
This is an hourly position with wages ranging from $22.00-$28.00, based on experience.
- Helping Canadians Get Ahead
- Core Values
Be the Hero
Go the extra mile, making someone's day, be humble, offering plus ones (+1).
Be Positive
Passion, pride, dedicated, fun.
Be Better
Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement.
Do the Right Thing
Honest, no BS, team player, customer first. "Everyone Gets Home Safe"
Benefits
- Benefits Package including Health and Dental coverage + more
- Employee Assistance Program (EAP)
- Employee Purchase Program
- Birthday off with pay
- Ministry Certification(s) available
- Future ownership opportunities; Employee Stock Ownership Plan
Responsibilities
- Write up work orders for all sales and service transactions and present to the Technicians.
- Take all "service calls" telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
- Invoice all product and service sales once complete and process payment immediately.
- Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
- Monitor all service activities to ensure work is completed on a "first in - first out" basis and that it is completed in a timely manner.
- Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.
- Complete product adjustments, including manufacturer claim forms, on a timely basis.
- Maintain product and service displays in a marketable and clean appearance.
Qualifications
- Previous experience in a leadership position
- Previous experience in retail and commercial tire/automotive industry an asset
- Valid Driver's License with a clean abstract
- Computer literate
- Basic mechanical and tire understanding
- Strong communication skills (verbal and written)
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.
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Service Advisor in Peterborough employer: Tirecraft
At Attersley Tirecraft, we pride ourselves on being a supportive and dynamic employer in Peterborough, ON, where our team thrives on delivering exceptional customer service in the automotive industry. With a strong focus on employee growth, we offer comprehensive benefits including health and dental coverage, an Employee Assistance Program, and opportunities for future ownership through our Employee Stock Ownership Plan. Join us to be part of a passionate team that values positivity, continuous improvement, and making a difference in our customers' lives.
