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- Tasks: Be the friendly face of our business, greeting clients and managing calls.
- Company: Join a well-established industry leader in Warwick with multiple sites.
- Benefits: Enjoy 22 days annual leave, private healthcare, and paid overtime.
- Why this job: Make a great first impression and provide top-notch service in a dynamic environment.
- Qualifications: Customer service experience, excellent communication skills, and a professional attitude required.
- Other info: Flexible hours and a supportive team culture await you!
The predicted salary is between 22051 - 23492 £ per year.
Job Title: Business Support Host Contract: Permanent Hours: Full Time, 37 hours, Monday to Thursday, 8:30am to 4:30pm and Friday 8:30am -1:30pm Location: Warwick Salary: £ 22,051 to £23,492 per annum, plus an annual bonus of 3% and an additional discretionary annual bonus of up 10% Benefits: 22 days annual leave, (increasing to 32 days with service) plus bank holidays, parking permit, a contributory pension scheme, paid overtime at ‘time and a half’, EAP programme, private healthcare after length of service. We are working exclusively with our client to recruit for a Business Support Host, this is an exciting opportunity to join our client, a well-established industry leader based over several sites in Warwick. The successful candidate will be a professional and confident individual with an excellent eye for detail. You will be working alongside another Business Support Host and the role will rotate on a 2-weekly basis. The first part is working front of house on reception; meeting and greeting clients, answering the switchboard and completing general administration. The 2nd part of the role as a host is to ensure a five-star service is delivered to colleagues and clients and ensuring meeting rooms are set up and operational. This is a crucial role within the business, creating a first impression for all clients and providing support to a high standard. The successful candidate will need an approachable can-do attitude and a willingness to go the extra mile. Duties include: Offering a friendly and professional greeting to all visitors, including external clients and internal staff. Handle incoming calls through the switchboard professionally, efficiently, and accurately, ensuring calls are properly screened and directed to the appropriate team members in the correct department. Prepare and dispatch parcels via courier and Royal Mail upon staff request, ensuring delivery instructions are precise. Coordinate with couriers as necessary, ensuring a smooth and complete service. Ensure that visitors and employees attending meetings have access to hot and cold beverages, lunches, and snacks upon request. The focus should be on the quality and presentation of the service, and proper care is to be taken in handling and storing food and beverages. Maintaining discretion, quietness, and efficiency is crucial when entering and exiting meetings. Collaborate with the Facilities Manager and cleaning staff to promptly report any maintenance/cleaning issues identified in meeting rooms or observed during daily building walkthroughs. Working closely with the co-Business Support Host to ensure comprehensive task coverage and fair allocation. Ensuring clear and effective communication methods for task allocation, ensuring mutual satisfaction with weekly task distribution. Skills and experience required: Previous experience in a customer facing role. Confident and professional with a passion for providing exceptional customer service. Effective and methodical planning combined with the ability to prioritise tasks accordingly. Excellent communication skills, both verbal and in writing. Good attention to detail, conscientious and takes pride in the output of work. Flexible and adaptable to meet business demands. The ability to work in a discreet and confidential manner. Well presented, taking pride in their appearance. If you feel that you have the necessary skills and experience required to fulfil this role, apply or get in touch with Tirebuck Recruitment for more information. If successful, one of our consultants will be in touch via phone or email for a confidential conversation about your experience, skills and suitability for the role. Please check your spam folder for any missed communication from us and ensure your contact details are up to date. If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position. Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd. Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. TPBN1_UKTJ
Business Support Host employer: Tirebuck Recruitment
Contact Detail:
Tirebuck Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Host
✨Tip Number 1
Make sure to showcase your customer service experience during the interview. Highlight specific instances where you went above and beyond to assist clients or colleagues, as this role requires a strong focus on delivering exceptional service.
✨Tip Number 2
Familiarize yourself with the company culture and values of the organization you're applying to. Understanding their approach to client interactions and internal collaboration will help you align your responses with what they are looking for in a Business Support Host.
✨Tip Number 3
Prepare to discuss your organizational skills and how you prioritize tasks. Since the role involves managing multiple responsibilities, demonstrating your ability to stay organized and efficient will be crucial in making a positive impression.
✨Tip Number 4
Practice your communication skills, both verbal and non-verbal. As a Business Support Host, you'll be the first point of contact for visitors, so being articulate and approachable is key. Consider role-playing common scenarios to build your confidence.
We think you need these skills to ace Business Support Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles. Emphasize your ability to provide exceptional service and any previous administrative tasks you've handled.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your attention to detail. Mention specific examples of how you've gone the extra mile in previous roles.
Highlight Communication Skills: In your application, stress your excellent communication skills, both verbal and written. Provide examples of how you've effectively communicated in past positions.
Show Flexibility and Adaptability: Demonstrate your flexibility and adaptability in your application. Mention instances where you've successfully managed changing priorities or worked collaboratively with others.
How to prepare for a job interview at Tirebuck Recruitment
✨Showcase Your Customer Service Skills
Since the role requires a confident and professional demeanor, be prepared to share specific examples of how you've provided exceptional customer service in previous positions. Highlight your ability to handle difficult situations with grace.
✨Demonstrate Attention to Detail
The job emphasizes an excellent eye for detail. During the interview, mention instances where your attention to detail made a significant impact on your work or the experience of others. This could include anything from managing schedules to ensuring the quality of service.
✨Prepare for Role-Specific Scenarios
Think about the key responsibilities of the Business Support Host role, such as greeting visitors and managing calls. Prepare to discuss how you would handle these tasks effectively, perhaps by role-playing scenarios with a friend beforehand.
✨Exude a Can-Do Attitude
The company is looking for someone with a positive, can-do attitude. Make sure to convey your willingness to go the extra mile during the interview. Share stories that illustrate your adaptability and flexibility in previous roles.
