Workshop Controller

Workshop Controller

Full-Time 36000 - 54000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee workshop workflow and ensure high-quality repairs in a busy commercial vehicle environment.
  • Company: Established commercial vehicle dealership with a focus on quality maintenance and repair solutions.
  • Benefits: Competitive salary, potential bonuses, comprehensive training, and generous leave options.
  • Why this job: Take ownership of a dynamic workshop and develop your career in a supportive setting.
  • Qualifications: Experience as Workshop Controller or similar role, with strong technical knowledge of light commercial vehicles.
  • Other info: Enjoy a professional environment with excellent career progression opportunities.

The predicted salary is between 36000 - 54000 Β£ per year.

An exciting opportunity has arisen for a Commercial Vehicle Workshop Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.

As a Commercial Vehicle Workshop Controller, you will be responsible for overseeing the workshop workflow and ensuring efficient, high-quality repairs. This full-time permanent role offers a salary range of GBP 42,000 – GBP 45,000 and benefits.

Responsibilities
  • Maximise hours sold, revenue per transaction, product sales, and adhere to VHC process.
  • Allocate work efficiently and coordinate with front-of-house and bookings.
  • Ensure clear, proactive communication across teams and customers.
  • Lead, coach, and develop team; manage training and leave.
  • Maintain equipment, arrange calibrations, perform tooling checks.
  • Ensure parts availability and manage displaced parts.
  • Complete repair documentation accurately and adhere to VWCV warranty standards.
  • Support processes to exceed VWCV customer satisfaction targets.
  • Keep documentation and workshop audit-ready (ISO/HSO).
What We Are Looking For
  • Previously worked as Workshop Controller, workshop supervisor, Workshop Team, Workshop Operations Manager, Commercial Vehicle Technician or in a similar role.
  • Must have experience working with light commercial vehicles.
  • Strong technical knowledge of light commercial vehicles.
  • Proven experience managing a team in a similar environment.
  • Understanding of Health and Safety requirements within the automotive industry.
  • Excellent attention to detail and organisational skills.
  • Strong interpersonal skills to work collaboratively with staff and customers.
Shift

Monday – Friday: 7am – 5pm
1 in 4 Saturdays: 7am – 12pm

What’s On Offer
  • Competitive salary.
  • Potential bonus for meeting targets.
  • Comprehensive training programmes for career progression.
  • 30 days annual leave including bank holidays.
  • Additional loyalty leave.
  • Holiday purchase scheme.
  • Pension scheme.
  • Cycle-to-work scheme.
  • Personal accident coverage.
  • Electric Vehicle Salary Sacrifice scheme.
  • Referral bonus.

This is a fantastic opportunity to take ownership of a busy commercial vehicle workshop and develop your career within a supportive and professional environment.

Workshop Controller employer: TipTopJob

Join a well-established commercial vehicle dealership as a Workshop Controller, where you will thrive in a supportive and professional environment that prioritises employee growth and development. With competitive salaries, comprehensive training programmes, and generous benefits including 30 days of annual leave and a cycle-to-work scheme, this role offers a rewarding opportunity to lead a dynamic team while ensuring high-quality service delivery. Experience a culture that values clear communication, teamwork, and a commitment to exceeding customer satisfaction targets.
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Contact Detail:

TipTopJob Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Workshop Controller

✨Tip Number 1

Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on an opening!

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge of light commercial vehicles. Be ready to discuss your experience managing teams and how you ensure high-quality repairs. Confidence is key!

✨Tip Number 3

Showcase your leadership skills! During interviews, share examples of how you've coached and developed your team in previous roles. Employers love to see candidates who can inspire others.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!

We think you need these skills to ace Workshop Controller

Workshop Management
Team Leadership
Technical Knowledge of Light Commercial Vehicles
Health and Safety Compliance
Attention to Detail
Organisational Skills
Interpersonal Skills
Communication Skills
Workflow Coordination
Repair Documentation Accuracy
Customer Satisfaction Focus
Parts Management
Training and Development
Audit Readiness (ISO/HSO)

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your experience with light commercial vehicles and any relevant management roles you've held. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your strong technical knowledge and leadership experience.

Show Off Your Attention to Detail: In the automotive industry, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at TipTopJob

✨Know Your Stuff

Make sure you brush up on your technical knowledge of light commercial vehicles. Be ready to discuss specific models and common issues, as well as how you’ve handled repairs in the past. This will show that you’re not just familiar with the vehicles but also passionate about them.

✨Showcase Your Leadership Skills

As a Workshop Controller, you'll be leading a team. Prepare examples of how you've successfully managed and developed a team in previous roles. Think about times when you’ve coached someone or improved team performance – these stories will highlight your leadership abilities.

✨Communicate Clearly

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked how you would handle communication between the workshop and customers, so have a few strategies in mind that demonstrate your proactive approach.

✨Be Organised and Detail-Oriented

Given the importance of documentation and adherence to standards, be prepared to discuss how you keep things organised. Share your methods for maintaining audit-ready documentation and ensuring compliance with health and safety regulations. This will show that you take these responsibilities seriously.

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