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- Tasks: Manage a vibrant office space and enhance workplace culture for a leading blue-chip client.
- Company: Join a global leader in Facilities Management with a focus on innovative workspaces.
- Benefits: Competitive salary up to £50,000 and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and community engagement.
- Why this job: Shape the future of work and create engaging environments that inspire teams.
- Qualifications: Experience in Facilities Management and strong relationship-building skills required.
The predicted salary is between 50000 - 50000 £ per year.
The role brings technical Facilities Management and Experience Creation together into one fantastic job opportunity. As Workplace Manager, you will take ownership of a high‑profile London HQ environment, managing approximately 50,000 sq ft of premium office space for a leading blue‑chip client. This is not stuffy corporate offices – this is the new face of workspace.
This role sits at the heart of the workplace, responsible for creating a seamless, engaging, and high‑performing office environment. You will lead on all aspects of workplace operations, from facilities management and supplier oversight through to community engagement and client relationship management, ensuring an exceptional end‑user experience.
You will act as a key liaison between client stakeholders, suppliers, and internal teams, driving service excellence while ensuring all contractual, commercial, and compliance obligations are met. With the support of a small onsite team, you will play a pivotal role in shaping workplace culture, enhancing service delivery, and continuously improving the overall environment.
Key Responsibilities- Oversee day‑to‑day workplace and facilities operations across a 50,000 sq ft office
- Manage hard and soft FM services, ensuring delivery against SLAs and KPIs
- Lead and support an onsite team, including performance management and development
- Build strong relationships with client stakeholders and act as the main point of contact onsite
- Manage third‑party suppliers, including monitoring performance, conducting reviews, and driving improvements
- Oversee outsourced services including food and beverage operations
- Ensure full compliance with health and safety regulations, acting as Fire Warden and First Aider
- Manage escalations and resolve issues efficiently and professionally
- Support budgeting, purchase orders, and general financial processes
- Produce regular reports and contribute to client business reviews
- Drive workplace engagement initiatives and support internal events
- Identify and implement continuous improvements across workplace services
- Support office moves, changes, and wider business projects
The successful candidate will have a strong background in Facilities Management across both hard and soft services. Experience managing outsourced services, including food and beverage operations, is highly desirable. A solid understanding of health and safety compliance is essential, with IOSH certification required and NEBOSH advantageous.
You will be a natural relationship builder, comfortable engaging with senior stakeholders, and confident influencing decision‑making. Highly organised and proactive, you will thrive in a role that requires balancing operational delivery with strategic input.
To be considered, you must be able to live and work without restriction in the UK.
Workplace Manager : FM : London employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Manager : FM : London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Facilities Management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills in interviews! When you land that interview, be ready to discuss your experience managing both hard and soft FM services. Use specific examples to demonstrate how you've driven service excellence and improved workplace environments in the past.
✨Tip Number 3
Research the company culture! Before your interview, dive into the company’s values and workplace initiatives. This will help you tailor your responses and show that you’re genuinely interested in creating an engaging office environment that aligns with their goals.
✨Tip Number 4
Apply through our website! We’ve got loads of fantastic opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you can showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Workplace Manager : FM : London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Workplace Manager role. Highlight your background in Facilities Management and any relevant achievements that showcase your ability to create engaging office environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience makes you the perfect fit. Don’t forget to mention your knack for building relationships and driving service excellence.
Showcase Your Soft Skills: While technical skills are important, we also want to see your soft skills in action. Talk about your experience in managing teams, resolving issues, and engaging with stakeholders. These qualities are key to thriving in our dynamic workplace.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at TipTopJob
✨Know Your Space
Familiarise yourself with the specific workplace environment you'll be managing. Research the company’s culture and values, and think about how you can enhance the office experience. This will show your genuine interest in the role and help you articulate how you can contribute.
✨Showcase Your FM Expertise
Prepare to discuss your experience in both hard and soft facilities management. Be ready to provide examples of how you've successfully managed outsourced services, especially food and beverage operations. Highlight any relevant certifications like IOSH or NEBOSH to demonstrate your commitment to health and safety compliance.
✨Build Relationships
Since this role involves liaising with various stakeholders, practice how you would approach building strong relationships. Think of examples where you've successfully engaged with clients or suppliers, and be prepared to discuss your strategies for maintaining those connections.
✨Problem-Solving Mindset
Be ready to tackle hypothetical scenarios related to workplace issues. Think about how you would manage escalations or resolve conflicts efficiently. Show that you can balance operational delivery with strategic input, and emphasise your proactive approach to continuous improvement.