Location: West Malling
Rate: GBP25.00 : GBP30.00 per hour (depending on experience)
Duration: 2:3 Month Temporary Contract
Hours: 37 hours per week, Monday to Friday (shift rota between 8:00 am : 5:00 pm)
Are you an experienced IT Support Engineer looking for your next contract opportunity? Were recruiting for a hands:on Help Desk professional to join a busy IT team, providing first and second line technical support across a varied desktop environment.
This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and getting involved in a broad range of desktop support, hardware deployment and Microsoft technologies.
What youll be doing
- : Providing first and second line IT support via the help desk.
- : Diagnosing and resolving hardware, software and networking issues.
- : Logging, prioritising and managing support tickets through to resolution.
- : Installing and configuring PCs, laptops, printers, mobile devices and peripherals.
- : Supporting Microsoft Windows, Microsoft 365, Outlook, Teams and Intune environments.
- : Providing remote support to end users.
- : Assisting with desktop builds, imaging and device deployments.
- : Supporting basic networking, server administration and security tasks where required.
- : Maintaining IT assets, documentation and inventory records.
- : Delivering excellent customer service while working to agreed service levels.
What were looking for
- : Previous experience in an IT Support, Service Desk or Help Desk role.
- : Strong knowledge of Windows desktop operating systems and Microsoft 365.
- : Experience supporting PCs, laptops, printers and mobile devices.
- : Good troubleshooting and fault:finding skills across hardware and software.
- : Familiarity with Outlook, Exchange Online, Teams and Intune would be highly desirable.
- : An understanding of networking fundamentals (TCP/IP) and basic server environments is advantageous.
- : Excellent communication skills with a customer:focused approach.
- : Ability to prioritise workload and work effectively both independently and as part of a team.
- : Comfortable with hands:on hardware installations and equipment deployment.
Whats on offer?
- Competitive hourly rate of GBP25.00:GBP30.00 per hour, depending on experience.
- Immediate start available.
- Interesting and varied technical support environment.
- Friendly and supportive IT team.
- A great opportunity to gain experience within a well:established organisation.
IT Support Engineer (Help Desk) in West Malling employer: TipTopJob
At TipTopJob, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. Located in the serene surroundings of Thatcham, Berkshire, our mental health hospital provides extensive benefits, including a competitive salary and opportunities for continuous development, making it an ideal place for dedicated professionals to thrive in their careers while making a meaningful impact on patients' lives.
